Clinical Nurse Supervisor II - Urgent Care (0402U) 38034
University of California Berkeley
Application
Details
Posted: 25-Jun-22
Location: Nationwide
Salary: Open
Internal Number: 3173447
Clinical Nurse Supervisor II - Urgent Care (0402U) 38034
About Berkeley
At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.
The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.
We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.
Departmental Overview
UC Berkeley's University Health Services (UHS) is a fully accredited comprehensive university health service providing primary medical care, counseling and psychological services, and innovative health promotion programs for students, faculty and staff.UHS provides on-campus medical care and coordinates supplemental needs for off-campus care through a network of community specialists and hospitals.The Clinical Services Program within the UHS includes urgent care, primary care and specialty clinics, laboratory, pharmacy, physical therapy, radiology, and a major medical insurance plan.UHS provides service to students Monday through Friday from 8:00AM to 7:00PM and on weekends
Approximately 65,000 visits occur annually including Primary Care, Urgent Care, Occupational Health and Specialty Clinics.Services are designed to enable students to get the most from their educational experience, minimizing the impact of illness, injury and emotional distress on their academic careers. Medical care and wellness programs for faculty and staff are designed to meet their occupational health needs and minimize lost work time. These visits generate ancillary encounters with the Radiology, Clinical Laboratory, Physical Therapy and Pharmacy departments. The Counseling and Psychological Services department sees an additional 15,000 visits per year.
Application Review Date
The First Review Date for this job is: 7/7/2022
Responsibilities
Manages the daily operations of unit or department, maintaining patient care objectives, clinical protocols, policies and procedures. Manages the scheduling of nursing staff and Medical Assistants according to patient acuity as to assure optimal nursing services across unit or sub-units. Maintains and monitors staffing records and statistics. Maintains appropriate training and training records for Urgent Care Nursing and Medical Assistant staff. Anticipates needs of adolescent to adult patients and determine and adjusts appropriate response, care, and staffing. Partners with UHS leadership to assure highest quality care within patient census. Serves as talent acquisitionmanager andtalent developerfor Urgent Care RN or Medical assistant staff. Responsible for biannual review of all policies and procedures for Urgent Care Keeps Urgent Care staff and unit at a state of constant preparedness for AAAHC accreditation, is the key champion for accreditation chapters related to Urgent Care. In partnership with the Clinical Services Director oversee the Urgent Care budget, including providing recommendations for monetary assignments.
Urgent Care risk management and safety. Performs incident report investigations and monitors quality assurance indicators to ensure effective nursing care. Reports any and all workplace injuries of supervised staff and any staff or patients in Urgent Care. Utilizes established electronic report system to escalate any adverse events to risk management for further evaluation . Promotes safety of patients and staff through continuous monitoring of assigned clinic or sub-unit for compliance with infection control programs and Health & Safety policies and procedures as appropriate.
Emergency preparedness Serves as a resource to emergency planning team for University Health Services disaster response planning. Oversees the preparedness, training and quality review of the Rapid Response Team, including emergency drug and emergency equipmentavailability and propertraining of use. Ensures ACLS/ Mock code drills are carried out at least 2X/year by the ACLS team, maintains documentation of all drills including participating staff surveys and clear documentation of PSDA cycle on any areas of improvement.
Ensures the voice of Urgent Carethrough serviceas Urgent Care representative on Clinical Services Management Team and other committees as assigned or as elected. Serves as Urgent Care and RRT ambassador to other units of University Health Services. Serves as bilateral conduit of information between senior leadership and Urgent Care patients and staff.
Special projects (especially related to unanticipated global or local healthcare urgent demands) and other duties as assigned
Required Qualifications
Must have supervisory / management training in healthcare setting.
Must have a minimum of 5 years of direct patient care experience as a Registered Nurse with at least 3 years of Emergency Services or closely related
Passion for leading, coaching, mentoring and growing a dynamic team of talented healthcare professionals
Effective communication and interpersonal skills to interact with patients, staff members, and other members of the medical community.
Knowledge of electronic / medical record systems with ability to remain flexible with desire for continued learning. Must be computer literate.
Experience developing strong relationships with community partners to achieve objectives on both an individual case level as well as program planning and development for the campus.
Advanced knowledge of clinical nursing standards and practice, including emergency response, emergency preparedness and emergency (BLS and ACLS) drills
Thorough knowledge of health care delivery systems, health care program management, and coordination.
Must have excellent administrative, project management and organizational leadership skills, skilled in establishing priorities, goals, objectives, and timelines for achievement. Must be able to plan and implement new and revised programs and lead others through change management initiatives.
Passion for lifelong learning and further development in equity, inclusion, justice and belonging
Solid knowledge of supervising a medical care unit such as Emergency Room or Urgent Care
Solid knowledge of patient need and care assessment.
Broad clinical skills in providing and supervising the appropriate medical care to patients.
Effective communication and interpersonal skills to interact with patients, staff members, and other members of the medical community.
Knowledge of leadership and supervision of nursing staff.
Knowledge of electronic / medical record systems.
Must be computer literate.
Ability to rapidly triage and calmly lead urgent or emergent situations
Education
Bachelor's degree in nursing
License/Certifications
Must have current and valid California State RN license.
Please submit your cover letter and resume as a single attachment when applying. Please upload the document inthe Resume section, then skip the (optional) Cover Letter upload section.
Diversity Statement
Please include, as part of your application a brief (1-2 paragraph) statement on your contributions to diversity, equity, inclusion, and belonging in your professional experience. Advancing diversity, equity, and inclusion are fundamental to our UC Berkeley Principles of Community, which states that
The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.
