TheInstructional Design and Technology Department seeks aSenior Instructional Technologist (Sr. IT) who will support instructional design and technology leadership by identifying and evaluating client needs to develop appropriate strategies for implementing innovative technologies across a broad range of academic programs and initiatives, particularly for online and digital learning. This position provides expert leadership on the configuration and management of the School's Learning Management Systems across all courses, with a focus on Blackboard.
The Sr. IT will provide leadership for web assets; course and digital learning technologies; training materials for faculty, staff, and students; and innovation and related resources for digital learning. This individual will supervise and mentor an experienced course support specialist team, providing guidance and vision on technology development and adoption, training and support, and course development and delivery. The Sr. Instructional Technologist assures adherence to quality standards for course delivery and operations.
To accomplish all of the above, the Sr. IT must have a strong record of the following: LMS management, project management, systems efficiencies and productivity, orientation to detail and quality, technological problem-solving and initiative-taking, and creative solutioning for technology and business process challenges. Moreover, the Sr. IT must exhibit a deep curiosity about software applications and a motivation to explore their internal structures to best configure them to the School's needs. Finally, this individual should possess good relationship-building and -maintenance skills in order to successfully interface with all levels of the organization.
Specific Duties & Responsibilities:
Technical and Administrative
Identify, evaluate, and implement new technology solutions that improve the quality and capacity for web-based delivery of instruction and all related tasks
Provide expert level support and recommendations on optimizing the configuration of the Learning Management System (LMS) to meet School of Nursing needs
Consult with faculty and other learning technology staff to develop solutions for academic programs, departments, and similar units
Collaborate with faculty and IDs to select the most appropriate technologies across programs/tracks
Design, develop, and deliver faculty/TA/clinical/staff/student resources and training on instructional technologies
Develop and revise online resources including tutorials, technical documentation, and related web content
Investigate and resolve recurring issues -- liaise with Central IT or software vendors to correct high-level, systemic technical issues
Assist with and ensure effective implementation of instructional technology tools within learning management systems
Recommend emerging learning technologies, trends in distance learning in higher education, best practices for online professional development, and effective practices for teaching and learning online
Make recommendations for the addition or removal of technologies based on client interactions
Act as lead project manager for new application/system implementation - including assessment of application, planning implementation, communication with stakeholders, piloting software, evaluating user acceptance, documentation, and finalizing implementation
May develop online course sites within the learning management system in collaboration with the assigned ID and Subject Matter Expert (SME), according to approved course design standards
Remain current on ADA/508/UDL standards and serve as departmental SME on such matters, liaising with University Disability Officer
Track accommodation requests involving technology-based accommodation and make strategic recommendations, implementing necessary changes when needed
Make recommendations to faculty regarding quality and accessibility improvements
Lead course support specialist team to be reflexive and responsive to institutional needs for course operations and revisions in an increasingly digital learning environment
Supervise casual or part-time Course Support and Instructional Technology staff, or any (FT, PT, etc.) multimedia staff and student workers
May assist with developing and managing budget projections and participating in negotiations with vendors
Develop oversight mechanisms and reports that inform resource use, identify improvements, and adherence to quality assurance standards
Develop quality assurance system for use by Course Support Specialists based on knowledge of Universal Design Learning, best practices, and common errors
Identify and automate routine tasks for better efficiency
Proactively engage faculty by suggesting strategies for teaching challenges and follow through to ensure successful execution
Develop user guides and system manuals for necessary and relevant programs/platforms/applications that are used by IDs, ITs, Course Support Specialists (CSS), and vendor support teams
Minimum Qualifications (Mandatory):
Bachelor's degree in instructional design, instructional technology, education, or related field and five years related experience. Additional education may substitute for experience, and additional experience may substitute required education to the extent permitted by the JHU Equivalency Formula.
Two years of progressively responsible experience in course design and development, faculty training, or program/course assessment/evaluation required
Experience with multiple LMSs: Blackboard, Canvas, Brightspace, Absorb, Coursera, etc.
Thorough knowledge of online instructional design, pedagogy/andragogy, emerging technology, and distance learning best practices desirable
Experience supervising and mentoring staff
Experience developing interactive training materials and learning objects
Familiarity with SCORM and authoring experience using Adobe Captive or Articulate Storyline or Rise
Knowledge of best practices for the effective implementation of instructional technology tools in higher education
Familiarity with best practices in the use and development of video in higher education distance learning, including digital video editing tools
Special Knowledge, Skills & Abilities:
Basic HTML experience and ability to edit out excessive code if needed
Ability to navigate and understand new technologies and strong grasp of various technologies, such as: VoiceThread, Turnitin, Poll Everywhere, Respondus, Qualtrics, Teams Office 365, Zoom, etc.
Experience working closely with higher education faculty members
Strong critical thinking and troubleshooting skills
Proven ability to communicate effectively orally and in writing.
Ability to collect data, create reports, and prepare written communication with an attention to detail and accuracy
High level of proficiency with Microsoft Office Suite, in particular PowerPoint and Excel
Expert in Learning Management System online learning platforms and solutions (preferably Blackboard and/or Canvas)
Expertise with and the ability to lead the implementation of the following instructional software technologies: AEFIS, BlackbeltHelp, Kaltura
Proficiency in two or more of the following areas: digital media production with Adobe Creative Suite, software training experience, technical documentation, providing training workshops
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
Classified Title: Sr. Instructional Technologist Role/Level/Range: ACRP/04/MD Starting Salary Range: $53,020 - $72,930 annually (commensurate with experience) Employee group: Full Time Schedule: Monday - Friday hours 8:30 - 5:00 Exempt Status: Exempt Location: School of Nursing Department name: Academic Affairs Personnel area: School of Nursing
The successful candidate(s) for this position will be subject to a pre-employment background check.
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The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.
During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.
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