Career Center

Social Services Manager (5719U), University Health Services - 39887 About Berkeley

At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.

We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.

Departmental Overview

UC Berkeley's University Health Services (UHS) is a comprehensive college health service providing fully accredited, primary medical care, counseling and psychological services, and innovative health promotion programs for students, faculty, and staff. UHS provides on-campus medical care and coordinates supplemental needs for off-campus care through a network of community specialists and hospitals. UHS manages the student health insurance and workers' compensation insurance programs.

Approximately 65,000 visits occur annually including Primary Care, Urgent Care, Occupational Health and Specialty Clinics. Services are designed to minimize the impact of illness, emotional distress and injury on studies and work. The Social Services (SOS) unit offers short-term counseling, groups, case management and nutrition services to the campus student population. Counseling staff consists of social workers who provide compassionate specialty counseling on a range of specific and highly sensitive topics. Coupled with health promotion and public health programs, UHS reaches all segments of the Berkeley campus community. Learn more about UHS by visiting uhs.berkeley.edu.

Application Review Date

The First Review Date for this job is: August 9, 2022.

Responsibilities

• Manages the work of professional mental health clinicians; ensures quality of services, hires, trains, evaluates and disciplines staff members in accordance with campus policies and procedures.
• Conducts regular clinical quality review of individual behavioral health providers for the purpose of improvement of core practice competencies.
• Develops cost-effective behavioral health staffing patterns within Primary Care to meet needs of patients and adherence to budget.
• Creates a cohesive, high-functioning team of behavioral health providers.
• Works to establish standards, policies and objectives of behavioral health services within Primary Care; communicates such standards, policies and objectives.
• In collaboration with the UHS Clinical Services Director, develops and monitors behavioral health operational and budget processes, staff FTE, finance, human resources and space planning.
• Designs new primary care behavioral health programs.
• Problem-solves barriers to implementation and operational issues.
• Coordinates implementation efforts that encourage client use of services.
• Evaluates effectiveness of the clinical behavioral health program.
• Reviews behavioral health program evaluation information and prepares clinic specific reports for distribution to all stakeholders on at least an annual basis.
• Participates in Quality Improvement and relevant clinical research projects as requested.
• Oversees the quality of care and adherence to protocol for behavioral health clinical services to include individual services and case management.
• Ensures that record keeping and clinical services are in regulatory compliance and meet accreditation standards.
• Keeps abreast of changes in legal and accreditation standards, developing, implementing and monitoring necessary changes in procedures and/or protocols.
• As a working manager, provides direct services to patients such as brief behavioral and cognitive behavioral interventions and psychoeducation; consults with primary care staff; identifies, refers and advocates for patients needing specialty mental health services; and coordinates care of patients as necessary.
• Attends primary care management meetings.
• Participates in community meetings and serves on clinical committees as requested.
• Other duties as assigned.

Required Qualifications

• Strong knowledge associated with providing accurate psychological diagnoses, brief behavioral interventions and case management services to patients.
• Knowledge of applicable federal, state and local laws, rules and regulations.
• Ability to apply policy knowledge to suggest improvements to potential regulatory issues.
• Proven ability to effectively manage, lead and motivate employees.
• Strong conflict resolution skills.
• Ability to establish priorities, goals and objectives for center.
• Knowledge of fiscal / budget processes.
• Ability to utilize resources within the constraints of the unit budget.
• Ability to manage HR and fiscal resources effectively.
• Strong decision-making and organizational leadership skills.
• Skills associated with program management and evaluation.
• Effective interpersonal skills to create and maintain a climate for effective communication and collaborative decision making.
• Strong verbal and written communication skills.
• Demonstrated active listening and counseling skills.
• Experience in the use of electronical/medical records systems; must be computer literate.
• Highly effective interpersonal skills.
• Ability to work in a highly collaborative manner.
• Ability to lead and develop staff members.
• Broad skills and competencies associated with providing multicultural counseling services.
• Position works in a highly collaborative manner with diverse patient group and medical, counseling, psychiatry, health promotion and administrative staff.
• Ability to establish priorities, goals and objectives for the unit.
• Strong skills associated with conducting the most complex assessments, problem-solving and critical thinking.

Education

• Master's in Social Work, Counseling Psychology, or doctorate in clinical psychology or counseling and/or equivalent training or experience.

Salary & Benefits

• This is a full-time (40 hours/week), career position, and eligible for full UC benefits.
• This is an exempt, monthly paid position. The annual salary is commensurate with experience within the range of $101,300.00 - $146,800.00.
• For information on the comprehensive benefits package offered by the University visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

How to Apply

Please submit your cover letter and resume as a single attachment when applying. Please upload the document in the Resume section, then skip the (optional) Cover Letter upload section.

Diversity Statement

Please include, as part of your application a brief (1-2 paragraph) statement on your contributions to diversity, equity, inclusion, and belonging in your professional experience.

Advancing diversity, equity, and inclusion are fundamental to our UC Berkeley Principles of Community, which states that 'every member of the UC Berkeley community has a role in sustaining a safe, caring, and humane environment in which these values can thrive.'

Other Information

Your employment is dependent on obtaining and maintaining a credentialing clearance (if applicable), background clearance and medical clearance according to University Health Service policies.

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

Physical Exam

Employment is contingent upon passing a physical exam.

Mandated Reporter

This position has been identified as a Mandated Reporter required to report the observed or suspected abuse or neglect of children, dependent adults, or elders to designated law enforcement or social service agencies. We reserve the right to make employment contingent upon completion of signed statements acknowledging the responsibilities of a Mandated Reporter.

Equal Employment Opportunity

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see:

https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
For the complete University of California nondiscrimination and affirmative action policy see:
http://policy.ucop.edu/doc/4000376/NondiscrimAffirmAct



To apply, visit https://careerspub.universityofcalifornia.edu/psp/ucb/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=21&JobOpeningId=39887&PostingSeq=1





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