The Development Coordinator in the Office of Annual Giving (OAG) at Johns Hopkins University reports to the Administrative Supervisor.
The Development Coordinator is a member of the OAG Operations team. Fast-paced and highly variable, this role is best suited for an individual with deft interpersonal skills and collaborative instincts, high adaptability and creativity, strong communicative abilities, and intellectual curiosity. The Development Coordinator will provide support on projects and priorities that align with the institution's division-specific annual giving goals, with a focus on donor, alumni, and constituent customer service. This role must balance competing priorities, and is an adept project manager.
The Office of Annual Giving is a growing team that currently consists of fifteen colleagues who provide annual giving services to the nine schools of the university, various departments of Johns Hopkins Medicine, and several centers and institutes, totaling over 35 partners. These annual giving services include developing comprehensive and integrated direct response solicitation strategies that are optimal for each unit.
With guidance from the Administrative Supervisor and in partnership with other central DAR teams, develop and manage a customer service operation that is focused on requests from donors, alumni, and Johns Hopkins constituents from over nine-schools, a number of medicine departments, and various institutes and centers. This priority includes management of the OAG e-mail inbox along with the OAG phone line. Tracking and metrics will need to be developed to assess efficiency of this priority.
Work closely with OAG colleagues on fundraising project plans, marketing strategies, and divisional goals.
Assist members of the OAG team in managing project deadlines and deliverables, and following up with team members on outstanding tasks.
Assist with monitoring the success of each solicitation by using the Alumni and Development Information Network (ALADIN).
Assist with the reporting of progress to each program on a monthly basis and offer suggestions to achieve goals.
Attend meetings with liaison team to discuss strategies and benchmarks for fall and spring solicitation cycles.
Partner with OAG colleagues and assist with reporting and data spreadsheet projects to devise improved planning and tracking procedures.
Assist the Data Analytics team with managing daily suppressions and appeal codes.
Other duties as assigned by the Administrative Supervisor.
High school diploma/GED.
Three years of related administrative experience.
Bachelor's Degree preferred.
Comfortable working in a complex, multi-divisional, results-oriented, fast environment.
Ability to meet deadlines, establish priorities, set objectives, and achieve goals.
Strong organizational skills and sound judgement around prioritizing many and sometimes competing obligations.
Outstanding interpersonal skills with the ability to listen and respond appropriately to donor and staff inquiries and concerns.
Excellent computer skills (Word, Excel, PowerPoint) and ability to learn new software as needed.
Thrive in high-energy environments that often have short deadlines and shifting priorities.
Have the ability to work independently as well as on a team.
Ability to provide solid customer service while understanding the boundaries around confidentiality and protected patient information.
Strong organizational and prioritizing skills with ability to stay calm under pressure when handling multiple tasks.
All applicants are expected to uphold the university's core values which includes diversity and inclusion. All staff treat people with dignity and respect by being fair and consistent. We demonstrate an open-minded approach to understanding people regardless of their race, gender, age, national origin, religion, ethnicity, disability status or other characteristics. We show respect for the beliefs and traditions of others; encourage and promote practices that support cultural diversity; and discourage behaviors or practices that may be perceived as unfair, biased, or critical toward people with certain backgrounds.
Classified Title: Development Coordinator Working Title: Development Coordinator Role/Level/Range: ATO 37.5/02/OE Starting Salary Range: Employee group: Full Time Schedule: M-F 8:30 am - 5:00 pm Exempt Status: Non-Exempt Location: 01-MD:Homewood Campus Department name: 10001634-Annual Giving Personnel area: University Administration
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
The successful candidate(s) for this position will be subject to a pre-employment background check.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at email@example.com. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit accessibility.jhu.edu.
The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
Note: Job Postings are updated daily and remain online until filled.
Johns Hopkins University remains committed to its founding principle, that education for all students should be grounded in exploration and discovery. Hopkins students are challenged not just to learn but also to advance learning itself. Critical thinking, problem solving, creativity, and entrepreneurship are all encouraged and nourished in this unique educational environment. After more than 130 years, Johns Hopkins remains a world leader in both teaching and research. Faculty members and their research colleagues at the university's Applied Physics Laboratory have each year since 1979 won Johns Hopkins more federal research and development funding than any other university. The university has nine academic divisions and campuses throughout the Baltimore-Washington area. The Krieger School of Arts and Sciences, the Whiting School of Engineering, the School of Education and the Carey Business School are based at the Homewood campus in northern Baltimore. The schools of Medicine, Public Health, and Nursing share a campus in east Baltimore with The Johns Hopkins Hospital. The Peabody Institute, a leading professional school of music, is located on Mount Vernon Place in downtown Bal...timore. The Paul H. Nitze School of Advanced International Studies is located in Washington's Dupont Circle area.