UC Vaccination Policy: With limited exceptions, COVID-19 vaccinationsarerequired for Covered Individuals under the Policy. Covered Individuals include all employees, students, or trainees who physically access a University facility or program in connection with their employment, appointment, or education/training.
Covered Individuals do NOT include employees who work 100% remotely with NO expectation that they will physically access any University location or program at ANY time. If 100% remote work ends, the employee is subject to policy.
INITIAL REVIEW DATE (IRD)
UC Santa Cruz staff jobs are posted until filled. Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. NOTE: Materials submitted after the IRD will be forwarded only at the request of the hiring unit. Submit your materials before the IRD to ensure consideration by the hiring unit.
The IRD for this job is: 08-30-2022
ABOUT UC SANTA CRUZ
UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.
Originally founded in 1997, Baskin Engineering is the first professional school at UC Santa Cruz. Over the past 25 years, Baskin Engineering has become a unique 21st century school of engineering and technology, characterized by evolutionary growth fueled by on-going research opportunities that open new areas of intellectual inquiry. Baskin Engineering has grown to include six academic departments, a variety of research centers and institutes, and has ambitious plans for further programmatic growth. The focus of Baskin Engineering educational programming is to instill strong basic knowledge for sound practice in science and ethical engineering for the well-being of society, and its diverse curricula facilitate creative thinking and prepare students for productive and rewarding careers. Baskin Engineering is focused on building collaborative connections and expanding instruction and research activities for faculty and students at UC Santa Cruz, both at its Santa Cruz campus and at its campus in Silicon Valley, the international center of technological innovation.
We champion new ideas and uphold the UCSC Principles of Community.
The Natural Language Processing (NLP) Professional MS program is hosted by the Department of Computer Science and Engineering. The field of Natural Language Processing develops theories and computational models of natural language data (the language that humans speak and write). NLP is a key component of today's research and advanced development landscape and has applications in virtually every discipline, with current success stories including conversational interfaces, search, indexing, business intelligence, and computational advertising. The NLP MS program covers both breadth and depth in knowledge and skills required to be successful in the field of NLP. The goals of the program are to prepare students for positions as NLP Engineers, Machine Learning Engineers and Data Science Engineers.
The UCSC Silicon Valley Center opened in 2016 and the building features contemporary interior design with multiple classrooms, computer labs, and project rooms, along with an event center, sound studio, and television studio. NLP program faculty are also located at the UCSC Silicon Valley Center.
The Natural Language Processing (NLP) Professional MS program of the Department of Computer Science and Engineering is seeking a Program Coordinator who will serve as one of the key roles for the professional NLP MS program. The program is offered at the UCSC Silicon Valley Center located in the heart of Silicon Valley, the worldwide epicenter for industry and innovation in NLP.
The Program Coordinator for the NLP Professional MS program provides administrative support for the NLP Program Director and the Executive Director and faculty of the NLP Program. The incumbent provides primary support, leadership, and is the first point of contact for the faculty and directors of the program. The incumbent also works closely with our external marketing consultant to operationalize and implement our 5-year strategic marketing plan and to support the development of the NLP MS program brand.
Under the direction and guidance of an external higher education marketing consultant, the Program Coordinator will support the development of comprehensive promotion and advertising materials and use methods for search engine optimization to reach our target audiences. The Program Coordinator will assist with developing a strategic plan for social media outreach to target markets locally, nationally, and internationally; develop marketing materials, including fliers, social media posts and advertisements, and webinar materials to educate the public on our programs; as well as be technically oriented to use analytics and search engine optimization techniques to boost the program in appropriate venues. Outreach will also include connecting appropriate industries to market our students and our programs to potential employers for graduates.
Travel will be required to conferences, such as those sponsored by the Association for Computational Linguistics (ACL) or by the International Speech Communication Association (ISCA). The Coordinator will organize and run professional development workshops for students, mock interviews, and industry panel discussions.
The Program Coordinator will establish and maintain inter-institutional relationships with faculty and staff at colleges and universities whose students may be a fit for our programs. An important goal of the position is to increase enrollment of California residents as well as to improve the diversity of the student population. The Program Coordinator will be required to participate in diversity-oriented activities and conferences (such as the Grace Hopper Celebration of Women in Computing); meet with student groups who support diversity during campus visits; and participate in campus visits/graduate school fairs at Hispanic Serving Institutions and Historically Black Colleges and Universities.
Salary Information: Salary Range: $82,300 - $89,000/year. Salary commensurate with skills, qualifications and experience.
No. of Positions: 1
Benefits Level Eligibility: Full benefits
Percentage of Time: 100%, 40 Hours per Week
Days of the Week: Mon-Fri
Shift Includes: Day
Employee Classification: This is a Career appointment
Job End Date: None
Work Location: UC Santa Cruz Main Campus
Union Representation: Non-Represented
Job Code Classification: 007377 (ADMIN OFCR 3)
Travel: Never or Rarely
35% - Student Recruitment, Professional Development, Internship Outreach and Placement
Develop Professional Development courses for NLP students:
Work with Career services and other organizations and the NLP program alumni to identify opportunities for professional development workshops. Hire workshop leaders as needed. Organize and run three to five (3-5) professional development workshops per year.
Identify feeder schools and programs:
Establish and maintain inter-institutional relationships with faculty and staff at colleges and universities whose students may be a fit for our programs. Identify feeder schools and programs and a strategy for building awareness of the NLP program and outreach to these schools and programs. Organize student ambassadors and other resources to give talks on location and carry out other 'awareness raising' activities. Coordinate visits to universities in California for student recruitment to meet the UC Regents domestic students goals.
Identify useful training and development opportunities such as attendance at the NAGAP (Association for Graduate Enrollment Management) Annual Conference.
Develop and implement a strategy for placing NLP MS students in summer internships or other CPT opportunities:
Assist with developing a strategic plan for identifying potential partners for internship placement, and placing NLP MS students in summer internships or CPT positions.
Build and maintain effective relationships with outside (non-campus and / or medical center affiliated) companies and organizations and their academic relations departments.
Coordinate and evaluate the internship placement programs, and implement modifications as required.
Student Career Advising:
Provide students with basic advice about NLP Program coursework and electives with respect to preparation for professional career. Help students to improve career profiles on LinkedIn and UCSC webpages. Refer students to CSE Grad Advising or Careers Center as needed.
30% - Program Administration
Work with the Executive Director and Program Director and faculty to define and implement long/short range goals and objectives in accordance with the program's academic plans and goals. Assist with developing and implementing long/short range programs to meet overall NLP Program goals and objectives. Develop problem-solving alternatives and innovative solutions for a full range of administrative issues. Obtain, collect, analyze, process, organize, and convey information, or data, including writing reports and maintaining records.
Serve as a primary NLP Program resource to faculty and program directors, on all matters related to the academic program; provide daily support, respond to queries, and participate in problem solving and strategic planning.
Assist in management of all general office business; contract and grant administration; procurement services; social media outreach for lecturer recruitment; facilities management; environmental health and safety issues.
Provide direct administrative and analytical support to the Executive Director and Program Director on various administrative projects and reports; serve as coordinator for special projects as needed; independently collect and analyze program diversity data and statistics and other information required to track the success of the program; draft and edit reports and confidential correspondence for signature. Maintain files and ensure confidentiality of correspondence, records, and sensitive department/personnel issues. Attend NLP program meetings and take minutes as needed.
30% - Marketing and Social Media Operations
Perform marketing and branding activities:
Work closely with external higher education marketing consultants to implement marketing goals and follow through on objectives on the existing five-year marketing plan. This includes developing and distributing social media and viral marketing materials. Communicate information about higher education generally, and UCSC specifically. Communicate in-depth information on admissions requirements, prerequisite courses, school / college programs and curricula, specific financial aid criteria, and career opportunities. Perform outreach via social media, webinars, virtual graduate school fairs, etc. Serve as a liaison between students, parents, colleges / universities, community agencies, and UCSC college / school / department.
Supervise Student Ambassadors:
Work closely with and supervise student ambassadors recruited from the MS student population to help with outreach and social media presence. Identify outreach activities that they can support; organize and schedule their activities; follow through to ensure activity completion.
Maintain and update web pages:
Update web pages regularly with new content with assistance as needed from external web design contractors. Work with the university photographer and others to create and obtain new images and videos of students and faculty to provide new content for web pages and social media.
Perform communication activities:
Plan and attend conferences and events. Develop content and materials for distribution at these event. Assist with developing materials for circulation among internal stakeholders and external prospects, alumni, volunteers, and donors; Develop webinars and direct them to appropriate audiences.
Perform yield activities:
Ensure promotion of 'brand' identity. Maintain and monitor 'brand' communications to both campus and agencies. Plan and host webinars and in-person events for admitted students. Direct contact with admitted students via phone, video conference, and other communication channels as needed.
Evaluation of outreach and yield effectiveness:
Assist in developing analytic methods to determine marketing and yield using data. Identify potential students and target markets and how to reach them. Produce an annual report evaluating the effectiveness of outreach and yield efforts over the previous year. Provide recommendations on changes to outreach and yield activities. Assess effectiveness in attracting diverse students to apply to programs.
Attend professional development conferences and online classes. Read materials, watch videos, take courses related to graduate student outreach and social media marketing of higher education programs. Work with the external marketing consultant to identify Linked In and Facebook courses on targeted marketing of social media and complete those courses.
5% - Other duties as assigned.
Bachelor's degree in related area and / or equivalent experience / training.
Thorough knowledge of regulations, processes, protocols and procedures for budget, accounting and fund management and/or personnel management in higher education.
Related administrative experience.
Strong problem-solving, analysis and decision-making skills.
Strong customer service skills.
Excellent interpersonal skills and a record of effective interactions with a diverse community.
Organizational skills with the ability to effectively prioritize a heavy workload with the pressure of deadlines and frequent interruptions, including ability to discern priorities and delegate appropriately.
Experience in a computerized office environment, including skills with word processing, databases, spreadsheets, text editing applications, Google Suite, and electronic mail systems.
Strong skills in short term planning.
Strong oral communication skills.
Strong written communication skills.
Ability to use discretion and maintain confidentiality.
Ability to lead and mentor students.
Demonstrated political acumen with the ability to establish and maintain effective and collaborative working relationships in a diverse and inclusive environment.
MS degree or Certificate related to marketing higher education or international education management.
Training or experience with UCSC administrative systems (such as AIS, DivData, PPS, CruzPay, CruzBuy, InfoView, CCLP).
SPECIAL CONDITIONS OF EMPLOYMENT
Selected candidate will be required to pass a pre-employment criminal history background check.
Selected candidate who chooses to work a Hybrid or Remote work format must be able to work remotely from a home office and be able to fulfill requirements of the UCSC telecommuting agreement.
The University of California has implemented a COVID-19 Vaccination Policy covering all employees. To be compliant with the policy, covered employees must submit proof of vaccination or have an approved exception or deferral, eight (8) weeks from date of hire.
Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtained here.
All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.
HOW TO APPLY
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The University of California is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
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