We are seeking motivated and empathic individuals who are eager to learn and are passionate about helping others as a Community Health Worker. This role is a frontline public health worker who is also a trusted member of the community and/or has a close understanding of the community served. This trusting relationship enables the Community Health Worker to serve as a liaison/link/intermediary between health/social services and the community to facilitate access to services and improve the quality and cultural competence of service delivery.
The Community Health Worker will be responsible for helping patients to navigate and access community resources, various social services, and the healthcare system. The Community Health Worker will be expected to build and maintain relationships with study participants, including reaching out to them on a regular basis via telephone, at the clinic site, or participants' homes or agreed-upon places in the community. This will occur during specific follow-up visits and on an as-needed basis. They will be provided with appropriate training and oversight.
Specific Duties & Responsibilities
Providing education on how to manage BP (Blood Pressure) through self-monitoring and healthy behaviors, including diet and exercise.
Reinforcing positive Blood Pressure self-management behaviors through follow-up encounters.
Provide training and reinforcement on the correct use of home blood pressure cuff, and the use of a mobile health app.
Linking participants to existing clinical and administrative services.
Linking participants with community resources to address health-related social needs.
Assisting patients with the use of the mobile health application (Sphygmo).
Document interactions with patients including information needed for research purposes . Since this study is geared towards improving blood pressure control, we want CHWs who are flexible, organized, and patient-centered.
Special Knowledge, Skills, & Abilities
Valid Maryland, Virginia, Delaware, or Washington, D.C driver's license and access to an insured automobile that lists employees on the insurance policy.
Familiarity with Microsoft Office applications (i.e., Word, Excel, Outlook).
Attention to detail.
Ability to deal with frequent changes, delays, and/or unexpected events.
Ability to establish positive, supportive, and trusting relationships with and among patients, their family members, and colleagues.
Ability to work collaboratively and effectively within a team.
Ability to take the initiative, problem-solve, and make decisions.
Having empathy and compassion for those struggling with their health and issues in their lives.
Reliable and dependable.
Strong oral and written communication skills in English.
Strong oral and written communication in Spanish is preferred but not required.
Strong organizational and effective time management skills.
Willingness to advocate for patients in the healthcare setting.
Willingness to learn new things (such as new computer programs, i.e., REDCap; or new skills).
High School Diploma or GED.
At least two years related experience with community engagement and/or health (i.e., medical assistant, classroom assistant, CHW, outreach worker, volunteer, etc.).
Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.
Classified Title: Community Outreach Specialist Working Title: Community Health Worker Role/Level/Range: ACRO37.5/02/CC Starting Salary Range: Commensurate with experience Employee group: Full Time Schedule: Monday - Friday 8:30-5:00 Exempt Status: Non-Exempt Location: Hybrid/School of Nursing Department name: Research Administration Personnel area: School of Nursing
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
The successful candidate(s) for this position will be subject to a pre-employment background check.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at firstname.lastname@example.org. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit accessibility.jhu.edu.
The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
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