The District will invite ONLY those candidates whose qualifications MOST CLOSELY MATCH the position requirements to continue in the selection process. This position is classified as U.S. Department of Transportation - Federal Transit Administration "Safety Sensitive." Under DOT FTA regulations, employees in "Safety Sensitive" positions are subject to pre-employment, reasonable suspicion, post-accident, random and return-to-duty drug and/or alcohol testing. The selection process for this position may include: Assessment of education, training and experience; Panel Interview; Department interview for final candidates; Drug Testing (post offer of employment); and Background, Employment and Security Investigation, post offer of conditional employment
This position is being reposted. Applicants who have already applied need not to reapply. All applications will be considered for this position.
Under the general direction of the Deputy General Manager, Ferry Division, this management level position is responsible for overall management, administration, and implementation of the District's Ferry transportation operations and customer service programs involving vessel, terminal, and parking operations. This position is also responsible for development and oversight of training and safety programs necessary to ensure compliance with various regulatory requirements. Position also has lead role in labor relations and scheduling functions.
Demonstrates leadership on a daily basis to help guide the Ferry Operations Department in achieving its vision and goals.
Manages and directs, through subordinate supervisory personnel, ferry transit operations to ensure that ferry service is provided as scheduled in a safe, cost-efficient manner.
Identifies and assigns appropriate resources within the District to support ferry transit operations.
Formulates, publishes and administers operating policies and procedures.
Communicates with the United States Coast Guard, including reporting of marine incidents i.e. 2692's.
Interacts with the Districts Jones Act attorneys to follow-up on employee and customer incidents and oversees maintenance of all associated records and documents.
Maintains strict adherence of the division's safety management program for vessel and terminal operations.
Participates as a key member of the safety committee.
Prepares documents for and participates in the development of the Weekly Operations Plan (WOP).
Ensures that vessel personnel are regularly accomplishing routine maintenance and cleaning of the vessels while in-service as conditions permit.
Acts as the Division's liaison with union officials and participates in labor negotiations as a member of the District's team.
Implements and/or reviews disciplinary actions and grievances, and may act as the District's representative in arbitration cases.
Participates in the development of the annual department budget, including forecasting future workforce and budget needs. This includes annual review of current operating schedule and staffing requirements.
Communicates with Deputy General Manager, Ferry Division and Director of Engineering and Maintenance with respect to capital program and annual repair and maintenance plans.
Ensures that employees under his or her supervision follow established safe work practices and obey all safety rules.
Establishes and maintains effective working relationships with District employees, customers, vendors and all others contacted during the course of work using principles of excellent customer service.
Performs additional related duties as assigned.
Regular and reliable attendance and performance are required.
Bachelor's degree in Marine Transportation, Business or Public Administration, or related field from an accredited college or university. Additional qualifying experience may be substituted on a year-for-year basis in lieu of a degree.
Minimum of five years recent supervisory and administrative work experience within the public/ private ferry transit industry, including position-related experience in terminal operations, parking operations, scheduling and labor relations or equivalent experience.
Must possess and maintain a current, valid California driver's license and satisfactory driving record. No more than two (2) moving violations within the last 3 years. No DUIs or reckless driving infractions within the last 7 years. Operates District vehicles on a regular basis.
Possess current United States Coast Guard Master's License with near coastal endorsement. This requirement may be waived providing an applicant demonstrates unique organizational or industry knowledge and experience that may be considered sufficient in lieu of a USCG Master's License. This will be determined by the by the Deputy General Manager, Ferry Division.
24-hour on-call position which requires ability to work beyond standard office hours to attend evening and weekend meetings, meet with employees working swing and graveyard shifts and respond to emergencies. Mobility to work in a typical office setting. Ability to communicate in person and over the telephone. Ability to read printed materials and a computer screen. Ability to travel to District facilities. Routine use of computer, telephone and other office equipment.
The following document(s) must be submitted at time of application: 1. GGBHTD Online Employment Application; 2. Resume (Scan and attach as PDF copy to your online application); 3. Evidence of bachelor's degree or a written statement detailing experience in lieu of degree (Scan and attach as PDF to your online application); and 4. A copy of DMV K-4 print-out (Scan and attach as PDF copy to your online application)
For external applicants: The applicant's submitted DMV K4 Printout should be dated within 30 days from the date of the job posting. A complete DMV K4 report has the word *END* in capital letters at the end of the report.
For internal applicants (District Employees) who are part of the Pull Notice Program, the Human Resources Department will request the applicant's DMV report upon receipt of the applicant's online application.
Required Knowledge, Skills and Abilities
Modern principles of management, leadership, administration, supervision and training, budget preparation, and business ethics.
Applicable state and federal regulations regarding ferry vessel operations and the public transportation of passengers.
District Policies and Labor Agreements (MOUs).
Occupational health and safety rules and working practices applicable to this position.
Skills or Ability to:
Identify problems and initiate creative problem solving techniques.
Manage complex projects from inception through implementation.
Actively participates in public outreach with ferry customers including regularly scheduled monthly meetings.
Make effective decisions under pressure, meet critical deadlines, and follow-up on assignments in a timely manner.
Effectively assign, coordinate, and evaluate the work of subordinate personnel.
Establish and maintain cooperative working relationships with peers, subordinate personnel, and representatives of other organizations.
Prioritize and organize work schedules to meet the District's goals and objectives.
Read and interpret MOUs and work effectively with union representatives.
Interpret and enforce District policies and labor agreements.
Use computerized record systems, personal computers, and to learn software programs applicable to the department.
About Golden Gate Bridge Highway & Transportation District
Based in San Francisco, the District consists of three operating divisions including Bridge, Bus, and Ferry, and an Administrative division. The District offers a variety of career opportunities to consider, including transit operations and maintenance for Bus and Ferry Divisions, professional and clerical, as well as, skilled labor and crafts positions. The District employs about 800 regular full-time, part-time, and temporary employees.
The District values our employees and customers who come from many diverse backgrounds. We are committed to building a workforce that reflects the rich diversity of our region and to ensuring that our employees and customers are treated fairly and free from intolerance and discrimination. We are proud to be an equal opportunity employer and a drug-free workplace.
Our goal is to provide our employees with the best possible compensation and benefits including competitive salaries, generous paid sick, holiday and vacation leave, District-paid group life insurance, excellent medical, prescription drug, dental, and vision coverage, participation in the California Public Employees Retirement System (CalPERS) pension plan, optional deferred comp...ensation program, free transportation on the Golden Gate Bus and Ferry systems, free passage on the Golden Gate Bridge, and much more!