Performs administrative duties such as greeting patients, scheduling, answering phones and coordinating general requests in an office setting for Employee Health & Work Comp/ Corporate Services. Handle the various corporate service contract accounts: charges, payment, adjustments, refunds, questions/issues. Maintain OccupationalA Health/Employee Health database.
ESSENTIAL JOB FUNCTIONS:A
Manage, direct and respond to incoming office correspondence as deemed appropriate, including mail, email, faxes, and telephone calls and forward queries to the appropriate staff.
Manage Corporate Servicesa numerous clients: setting up accounts, explaining services & procedures, expanding services, answer questions, handle issues/complaints, etc.
Assist the Employee Health Nurse with Employee Health issues: compliance, pre-employment screening, data input into OHM, Workers Compensation injuries, etc.
Establish files, maintains information, and scans documentation in a timely and organized manner.
Oversee the departmentas database, OHM: reports, data input, expanding usage (ex: online questionnaires), adding new users ainactivating terminated users, working w/ OHMas tech support, etc.
Work with various departments on assorted Employee Health, Work CompensationA & Corporate Services issues: training, charges, supplies, billing, compliance, contract workers, issues/complaints, etc.
Participates in orientation and training of new employees.
Attend and provide feedback for departmental staff meetings.
Role models the principals of a Just Culture.
Perform other duties as assigned. Must be HIPAA compliant.
This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.
Two years of customer service and clerical experience.
One year of accounting experience.
Computer / Typing:
Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.
Must have working knowledge of the English language, including reading, writing, and speaking English.
Vail Health, formerly Vail Valley Medical Center, is a nonprofit community health care system serving patients and guests from around the world. Locally operated and governed by a volunteer board of directors, Vail Health includes a 56-bed hospital, accredited by the Joint Commission. Our 24/7 emergency department in Vail is a Level III Trauma Center with a nearby helipad for necessary medical transports. Vail Health provides a wide array of services and access points including Beaver Creek Medical Center, urgent care clinics in Avon and Gypsum, our Edwards medical campus, Eagle Healthcare Center and a multispecialty clinic in Frisco. Howard Head Sports Medicine offers physical therapy services at 10 locations and works closely with our internationally renowned orthopaedic partners at The Steadman Clinic and Vail-Summit Orthopaedics. In addition, Vail Health's Shaw Cancer Center and Sonnenalp Breast Center are the region’s only fully accredited cancer treatment center and comprehensive breast center. The Vail Clinic, which was founded in 1965, officially became “Vail Valley Medical Center” in 1980, its first year as a full-service hospital. At that time, we had one primary locatio...n and 25 physicians. Today, Vail Health has locations in nine towns, nearly 1,000 employees, 260 physician partners and 85 volunteers. Vail Health is an equal-opportunity employer. The hospital is handicap accessible and adheres to the Americans with Disabilities Act. Smoking is prohibited in our facilities. This includes e-cigarettes.