For the department of Otolaryngology, Maxillofacial Dental team, we are seeking a Pro-Fee Coordinator (Dental) who will be responsible for assisting in maintaining and monitoring the day-to-day billing and processing of billing and collections activities within the business unit. Responsible as a team member in assisting in reviewing and analyzing the accuracy of staff work. Will assist in weekly and monthly report preparation, developing office policies and procedures, serve as a lead for troubleshooting and problem solving and will be expected to exercise independent judgment. Maintain strict confidentiality of patient and staff information. Promote teamwork and assist in identifying areas of improvement and recommend coordinated actions to bring about changes.
Specific Duties & Responsibilities
Responsible for maintaining and monitoring the day-to-day processing of assigned billing functions within the Unit.
Serve as team lead responsible for reviewing and analyzing the accuracy of staff work.
Responsible for overseeing the business unit in the absence of the management.
Assist in training new staff and existing staff members.
Provide feedback regarding problems to management and assists in problem resolution.
Generate weekly and monthly productivity reports as assigned.
Communicate with appropriate individuals outside the assigned department or institution as designated by management.
Assists management in assigning and tracking a portion of the daily work.
Serves as back-up for report generation in Manager's absence.
Serve as a resource for staff questions and provides staff training as needed.
Identifies and resolve key issues and takes appropriate action to respond to complex patient and medical insurance inquiries.
Comprehensive knowledge and compliance of HIPAA rules and regulations in the dissemination of patient Protected Health Information (PHI).
Working knowledge of JHU/ PBS Billing Applications.
Utilize online resources to facilitate efficient claims processing.
Uses relevant functions of (IDX) and (EPIC) billing systems.
Professional & Personal Development
Participate in on-going educational activities.
Assist in the training of staff.
Keep current of industry changes by reading assigned material on work related topics.
Complete three days of training annually.
Department Specific Responsibilities
Will work with the Maxillofacial Dental team to provide expert medical billing activities.
Will also work with Otolaryngology billing team on an as needed basis.
Must adhere to Service Excellence Standards.
Continuous Performance Improvement.
High School Diploma or graduation equivalent.
Two years medical billing experience.
Additional education may substitute for experience to the extent permitted by the JHU equivalency formula.
Knowledge of JHU billing systems.
Classified Title: Pro Fee Coordinator Working Title: Pro Fee Coordinator (Dental)
Role/Level/Range: ATO 40/E/02/OD Starting Hourly Pay Rate Range: $15.70-$21.65 (Commensurate with experience) Employee group: Full Time Schedule: Mon-Fri 8:30-5:00 Exempt Status: Non-Exempt Location: Hybrid/School of Medicine Campus Department name: SOM Oral Sur Dental and Oral Medicine Personnel area: School of Medicine
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:
*JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
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