This position requires a highly professional individual to coordinate office services and perform administrative and development activities for the Johns Hopkins University School of Medicine. The Senior Development Coordinator reports directly to the Senior Director of Development, School of Medicine and helps to manage the daily operations of a multifaceted fundraising office in the School of Medicine.
The Senior Development Coordinator is responsible for gift processing and acknowledgments for the School of Medicine. Other duties include communication with patients, donors, prospects, alumni, leadership, department directors, faculty, administrators, and professional colleagues, as well as assisting with donor stewardship and event planning. The individual in this position exercises independent judgment in the resolution of administrative challenges and performs under pressure with a high degree of accuracy, diplomacy, and confidentiality.
Process gifts accurately and in a timely manner for the School of Medicine and the Packard Center, utilizing the VPOS/Paywire, Merkle, and CPA systems in use by the Fund for Johns Hopkins Medicine (FJHM), Johns Hopkins University (JHU), and Development & Alumni Relations (DAR). Work with budget administrators, DAR Business Services, the Fund for Johns Hopkins Medicine Finance and Development Operations Office, the Office of Gift Planning, and the School of Medicine Finance Offices to create new current use and endowment accounts, coordinate internal financial transfers, and resolve accounting discrepancies between ALADIN and SAP gift accounts.
Maintain gift log for all gifts processed
Analyze and resolve problems, interpret policies, and demonstrate solid knowledge of processes and protocols for gift processing. Assist the major gifts team to comply with the Johns Hopkins endowment process.
Compose and edit letters, documents, and other written materials. Design stewardship and other fundraising collateral materials, where appropriate.
Utilize ALADIN and Relationship Management to maintain the prospect/donor database, update constituent information, and track gift activity. Learn and utilize database procedures including central clearance, research requests, and gift and financial records.
Run weekly gifts and pledges report to ensure gifts are deposited into correct accounts and identify any gifts for the School of Medicine received by other development offices. Prepare scheduled monthly and ad hoc reports for gift officers and faculty including fiscal year progress, mandatory stewardship, and work plan reports.
In conjunction with major gift officers, create and review donor gift and pledge agreements and track payments to support cash flow projections.
Working with Senior Director and major gift officers, forward gift agreements to appropriate authorized signers for review and approval.
Manage bi-annual institutional pledge reminders for School of Medicine in consultation with Senior Director, major gift officers, and Administrative Supervisor.
Represent the School of Medicine in the Relationship Management Liaison Group, the Coordinators Roundtable, and other institutional groups as appropriate.
Create and maintain mailing lists as needed for solicitation mailings, newsletters, and general correspondence. Proactively clean up constituent data.
Organize and assist with solicitation mailings including special mailings such as birthday/special occasion cards, annual Thanksgiving program, and pertinent announcements. Document, maintain, and communicate pledges/gifts received for special campaign and memorials to associated departments and donor families.
Assist the development team in the planning, implementation, and staffing of events, such as the School of Medicine Reunion, professorship dedications, portrait unveilings, endowed lectureships, ceremonies, and other events. Develop and maintain invitation lists, coordinate mailings, and manage event responses.
May serve as the first point of contact with donors who wish to initiate tribute and memorial gifts, provide information for obituaries, and work directly with family members and honorees to notify them of gifts received.
Office Operations and Project Management:
Maintain calendar for Senior and Associate DOD's by scheduling meetings and appointments and planning travel itineraries to ensure efficient use of time. Arrange all aspects of travel, including but not limited to airfare, hotel, car rental and scheduling meetings.
Thorough working knowledge of SAP financial system.
Order supplies, special-order materials, and equipment as needed.
Manage budgets and resources, support fundraising and administrative activities, and act as a liaison to DAR and FJHM leadership, staff, and various other internal and external constituents, including donors, prospects, and people of significant wealth.
Process receipts in a timely fashion for reimbursement. Reconcile monthly executive credit card.
Coordinate payment process for external vendors. Properly document all charges and account for all receipts.
Work independently and manage multiple projects from inception to completion simultaneously. Determine daily priorities within the School of Medicine Development Office and maintain a high level of professionalism, diplomacy, and confidentiality.
Build and maintain professional relationships and effectively communicate with patients, donors, prospects, alumni, leadership, department directors, faculty, administrators, and professional colleagues over the telephone, in person, and in writing.
Lead and facilitate communication with colleagues across FJHM, JHU, DAR, and the School of Medicine on collaborative projects, and coordinate facilities, meetings, and events.
Handle and screen incoming telephone calls, mail, faxes, emails, and voicemails in an efficient and organized manner.
Utilize computer networks, software, and applications including Word, Excel, and PowerPoint for management and production of heavy incoming and outgoing paper flow, prepare presentations and ensure an efficient office operation.
The Senior Development Coordinator must possess effective relationship-building and communication skills and be highly organized, with the ability to strategically set priorities and re-evaluate those priorities on a regular basis to flourish in a fast-paced environment. The Senior Development Coordinator must be a self-starter, able to manage several projects simultaneously, and have strong attention to detail. The Senior Development Coordinator must be a cooperative and collegial individual who enjoys working with diverse populations and who possesses the ability to use discretion, especially when handling confidential information.
High School Diploma or graduation equivalent.
Five years related administrative experience, with one year experience in a Development office preferred.
Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.
Excellent interpersonal and oral communication skills, and demonstrated effective writing and editorial skills.
Ability to work independently and as part of a team; take initiative, be a self-starter, proactive problem solver, and have perseverance; and maintain a high degree of professionalism, diplomacy, and confidentiality.
Comfortable working in a complex, multi-department organization and dynamic, fast-paced environment.
Experience working with broadly diverse groups of constituents such as patients, donors, prospects, alumni, leadership, department directors, faculty, administrators, and professional colleagues preferred.
Ability to perform well under pressure within time constraints with the highest degree of accuracy and effectiveness.
Strong organizational, mathematical, and analytical skills, and the ability to prioritize and manage more than one project simultaneously required.
Strong computer literacy skills and the aptitude to learn new software required. Possess excellent word processing and database management skills; significant PC experience with a thorough working knowledge of Windows, Word, Excel, Access, PowerPoint, and the internet. SAP knowledge preferred.
Ability to be flexible with scheduling as this position may require occasional evening or weekend hours
Classified Title: Sr. Development Coordinator Working Title: Sr. Development Coordinator Role/Level/Range: ATO 40/E/03/OF Starting Salary Range: Minimum: $19.12 - Midpoint: $26.25 - Maximum: $33.47 Employee group: Full Time Schedule: Monday-Friday 8:30-5:00 pm Exempt Status: Non-Exempt Location: School of Medicine - East Baltimore Campus Department name: 10003239-SOM Admin FJHM FJHM SOM Personnel area: School of Medicine
Total Rewards The referenced salary range is based on Johns Hopkins University's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at firstname.lastname@example.org. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit accessibility.jhu.edu.
The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
Note: Job Postings are updated daily and remain online until filled.
Johns Hopkins University remains committed to its founding principle, that education for all students should be grounded in exploration and discovery. Hopkins students are challenged not just to learn but also to advance learning itself. Critical thinking, problem solving, creativity, and entrepreneurship are all encouraged and nourished in this unique educational environment. After more than 130 years, Johns Hopkins remains a world leader in both teaching and research. Faculty members and their research colleagues at the university's Applied Physics Laboratory have each year since 1979 won Johns Hopkins more federal research and development funding than any other university. The university has nine academic divisions and campuses throughout the Baltimore-Washington area. The Krieger School of Arts and Sciences, the Whiting School of Engineering, the School of Education and the Carey Business School are based at the Homewood campus in northern Baltimore. The schools of Medicine, Public Health, and Nursing share a campus in east Baltimore with The Johns Hopkins Hospital. The Peabody Institute, a leading professional school of music, is located on Mount Vernon Place in downtown Bal...timore. The Paul H. Nitze School of Advanced International Studies is located in Washington's Dupont Circle area.