We are seeking a Sr. Software Engineer. Responsible for the creation, implementation, maintenance, performance, production support and documentation of various departmental and enterprise-wide application systems. This includes but is not limited to the installation, modification, and testing of new and/or upgraded applications (packages or home grown), operating systems, file structures, hardware, communication devices, and productivity tools. Applies analysis techniques and procedures to gather and then translate business requirements into functional/technical specifications and designs. Using functional specifications and designs, produces all or part of the deliverables. Maintains databases and application system code.
The Sr. Software Engineer is responsible for full life-cycle of large/long-term highly complex projects. Typically manages multiple projects of varying complexities. Based on expert technical knowledge, skills and experience, develops broad-based solutions involving multifaceted technologies, and business processes. Leads overall strategy, design & architecture for solutions.
The responsibilities listed below are typical examples of the work performed by this position. Not all duties assigned to this position are included, nor is it expected that everyone in this position will be assigned every job responsibility.
As a member of Office of Information Technology, School of Medicine, the position will provide leadership in software/application development, system integration and user production services. The position will be responsible for providing services that relate to managing and maintaining application/systems, integrating user/business rules and functions, user support and developing new functions and applications for medical and biomedical education within School of Medicine. The position will also be involved with the application development and integration of enterprise-level applications from JHU central IT. The position will be researching new technologies and performing assessments and implementation for customers. This position will be involved in technical design and engineering functions as well as the installation, troubleshooting, and maintenance of technical services. The position will perform project management functions during implementation of selected technologies and user services.
Specific Duties & Responsibilities
Analysis and Requirements Gathering
Define highly complex business/clinical/education problems by meeting with clients to observe and understand current processes and the issues related to those processes. Provide written documentation of findings to share with the client and other IT colleagues.
Gather highly complex system requirements by meeting with clients and researching existing technology to understand the business requirements and possible solutions for new applications.
Design and Development
Develop detailed tasks and project plans by analyzing project scope and milestones for highly complex projects in order to ensure product is delivered in a timely fashion according to software lifecycle standards. Direct lower level staff by reviewing tasks and milestones for adherence to quality of deliverables.
Write functional/technical specifications from the highly complex system requirements, putting them into functional and technical descriptions for use by programmers and business analysts to develop technical solutions. Direct lower level staff by reviewing their completed work.
Develop/change data input, files/database structures, data transformation, algorithms, and data output by using appropriate computer language/tools to provide technical solutions for highly complex application development tasks. Direct lower level staff by reviewing their work.
Document code and associated processes by adhering to development methodologies, adding code comments and appropriate documentation to various knowledge-base system(s) to simplify code maintenance and to improve support. Direct lower level staff by reviewing their work.
Provide monitoring and guidance in application design and development to more junior staff. Give direction and leadership in techniques and tools to lower level staff.
Provide experienced leadership for strategic planning in designing and developing comprehensive innovative integrated solutions.
Testing and Documentation
Create and document highly complex test scenarios using the appropriate testing tools to validate and verify application functionality.
Test all changes by using the appropriate highly complex test scenarios to ensure all delivered solutions work as expected and errors are handling in a meaningful way.
Author and maintain documentation by writing audience-appropriate materials to serve as technical and/or end-user references.
Mentor junior staff in testing tools and technologies by reviewing their work.
Implementation and Maintenance
Implement changes by adhering to the change management policies and procedures for any given project to communicate to all parties the nature, significance, and risk factors of the solution.
Monitor changes and resolve highly complex problems requiring the highest level of technical expertise by responding as they occur, by reviewing all processing and output of the newly implemented solution, and by proactively ensuring the solution works successfully in order to satisfy the customer requirements and to provide a smooth transition to the new solution.
Provide support by investigating and resolving highly complex issues to ensure prompt, effective service.
Roles and Interactions
Provides technical leadership and support in developing and maintaining applications/systems that support medical education.
Performs application software development and associated database design and implementation, including user and system requirements collection, proto-typing and testing, application database design and integration with applications, production maintenance and user support.
Performs application database administration and maintenance, and involved in regular database backup/recovery, and performance tuning.
Initiates and leads the development of new ideas that improve and enhance academic information access and retrieval.
Acts as a resource person to train new and junior staff members.
Provides up-to-date, detailed, and complete project documentation for completed projects and those that are in development.
Stays abreast of new technologies and development in the areas of software development and database design.
Works closely with clients, including the deans, directors, and staff members within the Vice Dean for Education department and School of Medicine offices (Including but not limited to M.D. Admissions, Financial Aid Office, and Registrar Office.)
Assist in reviewing detailed specifications and schematic engineering drawings for proposed systems modifications and enhancements.
Assist in maintaining related policies, standards, practices, and security measures to ensure effective and consistent information processing operations and to safeguard information resources.
Other duties as assigned.
Specific Systems, and Applications
Integration of complex enterprise systems and databases with locally deployed software applications required for academic and administrative operations that fall within the Office of the Vice Dean for Education. This includes custom software development using tools such as C# and MS SQL databases. Applications developed/integrated/supported are critical to JHU SOM operations.
Systems include databases with 1000s of tables, multiple evolving technologies, and multiple developers and vendors to consider in integration projects.
The person in this position will work on multiple projects as part of a development team, often serving as the technical lead.
Scale/Size of Area, Project and/or System Supported
.Supports all educational and education support offices within the Office of the Vice Dean for Education.
Close collaboration with a local team of 6 developers and UIS/IT@JH developers and systems staff. Will work on development and integration of applications with key UIS/SEAM/SSEI systems, programs, and initiatives. Systems serve and impact 1000s of SOM faculty and students.
The job is complex due to the number of systems and databases that interact, along with the number of SOM offices and users served and impacted by these systems.
There is a continual need to learn new systems and technologies as they are introduced.
Bachelor's Degree required. Additional experience may be substituted for education.
Six years of related work experience with computer systems and applications.
Additional education may substitute for experience.
Highly developed analytical skills to solve complex technical problems.
MS SQL database design and development using stored procedures, functions, triggers, as well as create/ maintain scheduled jobs that support application processes.
Knowledge of Web, database, and virtualization architecture.
Proven ability to excel in a high stress environment and ability to multi-task.
Effective written and oral communication skills, and strong interpersonal skills.
Web Applications programming expertise using Visual Studio .NET utilizing Webforms, MVC, Entity Framework, LINQ.
Experience with SSRS.
Knowledge and experience with Web Services protocols such as REST, SOAP, and API design.
Experience with software development methodologies such as Scrum/ Agile.
Knowledge in the assigned application as well as the platform on which it runs.
Experience/ familiarity with PowerBI.
Experience with SSIS.
Experience with Salesforce and Microsoft Azure.
Knowledge and experience configuring web-based applications in IIS.
Extensive experience working with SQL databases.
Knowledge/ experience with test automation.
Knowledge/ experience with CI/ CD processes.
Ability to use version control software such as SVN/ GIT.
Project management experience.
Knowledge of enterprise authentication and directory services including Microsoft Active Directory and LDAP.
Special Knowledge, Skills, & Abilities
Must possess all requisite knowledge, skills, and abilities as posted in the supplemental section.
Must demonstrate strong critical thinking and analytical reasoning skills.
Ability to work on multiple priorities effectively.
Ability to prioritize conflicting demands.
Ability to execute assigned project tasks within established schedule.
Ability to work collaboratively in a team environment.
Ability to communicate effectively in the service of users and colleagues.
Writes and communicates clearly and concisely.
Possesses sound documentation skills.
Ability to maintain confidentiality.
Must demonstrate exemplary customer service skills.
Classified Title: Sr. Software Engineer Role/Level/Range: ATP/04/PF Starting Salary Range: $83,100 - $114,230/Annually (Commensurate with experience) Employee group: Full Time Schedule: Monday-Friday 37.5 hrs per week Exempt Status: Exempt Location: Remote Department name: SOM Admin Info Technology Personnel area: School of Medicine
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.
The successful candidate(s) for this position will be subject to a pre-employment background check.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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