The Whiting School of Engineering employs server and workstation technologies to support academic, research, and administrative activities. Leveraging enterprise tools within WSE IT, this LAN Administrator II position will support the departments of WSE in their use endpoint computing devices on Windows, Macintosh, and mobile platforms.
Specific Duties & Responsibilities:
Work with faculty and administrative staff in supported departments to resolve immediate issues and assists more senior WSE IT staff in designing preventative measures for future problems.
Collaborate with WSE IT system administrators to test new software and plan deployments that will have an impact in WSE.
Take direction from the director and other WSE IT system administrators on needs and goals. Proposed solutions are reviewed with the team to determine their appropriateness and to plan implementation.
Collaborate with Hopkins central IT services and external vendors on software products and technology solutions
Specific Systems, Applications & Projects:
KACE Service Desk system: Uses existing KACE system to manage help requests (tickets), perform hardware / software inventories, and software distribution.
Desktop backup and encryption: Crashplan is a cloud-based desktop backup system with installable clients. Native OS-specific encryption functionality is used.
Microsoft Deployment Toolkit (MDT) – is a toolset for automating desktop and server deployment that reduces deployment time and standardizes desktop and server images, along with improved security and ongoing configuration management. This position will use MDT to deploy images created by others in WSE IT.
Microsoft System Center Configuration Manager (SCCM) – provides application delivery, desktop virtualization, device management, and security that make it possible to enable productivity amidst device proliferation for the Windows platform. This position will use SCCM to deploy packages created by others in WSE IT.
File, desktop imaging, and other supporting servers that run the tools used in completion of tasks.
Scope of Area, Project & System Support:
Direct support of several hundred users across WSE departments, including faculty, staff, postdoctoral fellows, graduate and undergraduate students, with a diverse set of needs for research, administrative and instructional computing.
Special Knowledge, Skills, & Abilities:
In-depth knowledge of client desktop and mobile operating systems and environments.
Basic knowledge of Active Directory structure, with facility in managing users, groups, and computers within AD, as well as understanding of how device and user policies for Windows, Mac, and iOS can be leveraged.
Imaging with MDT and SCCM
Broad understanding of fundamental IT principles that result in maintainable, secure systems supporting a wide array of applications.
Ability to work independently as well as part of a team, ability to support customers of all sorts (students to deans, non-technical to experts).
KACE and Crashplan
Relevant certifications in Windows technologies or IT security a plus.
Two years college coursework.
Three years related experience.
Additional education may substitute for required experience and additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula.
Knowledge in the assigned IT environment.
Classified Title: LAN Administrator II Role/Level/Range: ATO 37.5/03/OH Starting Salary Range: $26.60 - $36.50/hr (Commensurate with experience) Employee group: Full Time Schedule: 37.5 Exempt Status: Non-Exempt Location: Homewood Campus Department name: Department of Biomedical Engineering Personnel area: Whiting School of Engineering
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.
The successful candidate(s) for this position will be subject to a pre-employment background check.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
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Johns Hopkins University remains committed to its founding principle, that education for all students should be grounded in exploration and discovery. Hopkins students are challenged not just to learn but also to advance learning itself. Critical thinking, problem solving, creativity, and entrepreneurship are all encouraged and nourished in this unique educational environment. After more than 130 years, Johns Hopkins remains a world leader in both teaching and research. Faculty members and their research colleagues at the university's Applied Physics Laboratory have each year since 1979 won Johns Hopkins more federal research and development funding than any other university. The university has nine academic divisions and campuses throughout the Baltimore-Washington area. The Krieger School of Arts and Sciences, the Whiting School of Engineering, the School of Education and the Carey Business School are based at the Homewood campus in northern Baltimore. The schools of Medicine, Public Health, and Nursing share a campus in east Baltimore with The Johns Hopkins Hospital. The Peabody Institute, a leading professional school of music, is located on Mount Vernon Place in downtown Bal...timore. The Paul H. Nitze School of Advanced International Studies is located in Washington's Dupont Circle area.