The Social Worker Program Coordinator, locally titled Grant and Per Diem (GPD) Liaison, is a full-time position in the Patient Experience and Social Work Departments at the Albany VAMC in Albany, NY. The GPD Liaison is primarily responsible for the administrative and clinical oversight of the Grant and Per Diem (GPD) Program, a program that provides homeless Veterans with transitional housing and supportive services in an environment that supports recovery. Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: Social Worker Citizenship: US Citizen Education: Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a Master of Social Work. Licensure: Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. Current state requirements may be found by going to http://vaww.va.gov/OHRM/T38Hybrid/. Physical Requirements: See VA Directive and Handbook 5019, Employee Occupational Health Services. English Language Proficiency: Candidates must be proficient in spoken and written English to be appointed for this vacancy. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). NOTE: If social workers covered under the grandfathering provision of the 1991 Federal law regarding licensure or certification of VHA social workers leave the GS-0185 social work series, they lose the grandfathering protection. If they choose to return at a later date to the GS-0185 series, they must be licensed or certified to qualify for employment as a social worker. Grade Determinations: Creditable Experience: The candidate must have knowledge of current professional social work practices. To be creditable, the experience must have required the use of knowledge, skills, abilities, and other characteristics associated with current professional social work practice. The experience or education must be post-Master of Social Work (MSW) degree. Experience and education satisfying this requirement must be active professional practice, which is paid/non-paid employment as a professional social worker, as defined by the appropriate state licensing board. Quality of Experience: Experience is only creditable if it is obtained following graduation with a master's degree in social work and if it includes work as a professional social worker directly related to the position to be filled. Qualifying experience must also be at a level comparable to social work experience at the next lower level. Social Worker (Program Coordinator), GS-12: Experience and Education: One year of experience equivalent to the GS-11 grade level. Experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency. Candidate may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience. Licensure/Certification: Individuals assigned as social worker program coordinator must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure. Demonstrated Knowledge, Skills, and Abilities: In addition to the experience above, the candidate must demonstrate all of the following Knowledge of program coordination and administration which includes consultation, negotiation, and monitoring. Knowledge and ability to write policies, procedures, and/or practice guidelines for the program. Ability to supervise multidisciplinary staff assigned to the program. Skill in organizing work, setting priorities, meeting multiple deadlines, and evaluating assigned program area(s). Ability to provide training, orientation, and guidance within clinical practice. Assignments: For all assignments above the full performance level, the higher-level duties must consist of significant scope, complexity (difficulty), and variety and be performed by the incumbent at least 25% of the time. Program coordinators at the GS-12 grade level are administratively responsible for a clinical program providing treatment to Veterans in a major specialty area, such as but not limited to: Spinal Cord Injury, Homeless Continuum Veteran Program, Hospice and Palliative Care Program, Suicide Prevention Program, Veterans Justice Outreach, Caregiver Support Program and Community Nursing Home Program. The program coordinator may be the sole practitioner in this specialty at the facility and typically provide direct patient care services in the program area. The program coordinator oversees the daily operation of the program, develop policies and procedures for program operation, and prepare reports and statistics for facility, VISN, and national use. They may be responsible for the program's budget, developing and monitoring staff compliance with practice, standards and guidelines on documentation, workload, data entry, ethical practice and service delivery. The program coordinator provides analysis and evaluation of clinical program data and computerized programs to identify system-wide trends and needs to enhance the quality of service. They may be responsible for, or contribute to, the program's resource and fiscal management, monitoring control points developing the annual budget, operating within that budget, and accounting for appropriated funds. The program coordinator is administratively responsible for the clinical programming and prepares reports and statistics for facility, VISN, and national use. They provide leadership, direction, orientation, coaching, in-service training, staff development, and continuing education programs for assigned staff. They initiate and conduct a variety of program or service audits and complete designated clinical practice audits and reports, including productivity assessments. They oversee program operations and evaluations, identifying areas for improvement, gathering relevant data, assessing the data, developing and implementing ideas for improvement and evaluating efficacy of improvement efforts.] References: VA HANDBOOK 5005/120 PART II APPENDIX G39 The full performance level of this vacancy is GS-12. The actual grade at which an applicant may be selected for this vacancy is GS-12. Physical Requirements: See VA Directive and Handbook 5019, Employee Occupational Health Services. ["VA Careers - Social Work: https://youtube.com/embed/enRhz_ua_UU Lists the major duties and responsibilities of the position: The GPD Liaison serves as the Medical Center's Point of Contact (POC) for all issues related to the GPD Program and its operation. The incumbent is responsible for coordination and monitoring of services provided to Veterans in the GPD Program, ensuring that services are provided to Veterans in accordance with GPD rules, regulations and directives. This includes identifying areas for improvement, developing and implementing ideas and evaluating efficacy of improvement efforts. Reviews all monthly vouchers submitted for payment by the community GPD awardees for validity of charges, and manages all other administrative tasks related to the Medical Center Control Points associated with GPD Program funding. Collaborate and communicate with the Social Work Service Homeless/HUD-VASH Program Support Assistant, whose function includes collection of VAMC workload data associated with the GPD Program. The incumbent will maintain all documents related to GPD housing, support services, and payment records in an organized fashion suitable for review by the Chief of Patient Experience and Social Work Services, VA Fiscal Service, the National GPD Program Office, and the VA Office of the Inspector General. Provides administrative oversight of the GPD Clinical Case Management Grant. Assigns workload (cases) to the GS-11 GPD social worker. Provides oversight of GPD provider staff performance, program performance metrics and monitoring of grantee staff caseloads/program census to ensure compliance with program guidelines. Coordinates with GPD provider management to address staff performance issues and provides a VA-focused orientation to new grantee staff. Develops and facilitates VA House Manager Training Program, providing training and guidance for GPD provider employees assigned to the GPD Program and certifying graduates of the program have demonstrated the necessary knowledge and skills to perform in the role of House Manager. In addition, serves as a consultant to GPD provider regarding staff onboarding and provides ongoing staff education curriculum, including the facilitation of Suicide Prevention Trainings for provider staff. Submits all required GPD clinical documentation and administrative reports in a timely manner. Ensures that the GPD Program meets or exceeds the established criteria for Performance Measures and creates and monitors action plans when necessary. Provides comprehensive clinical case management services to homeless Veterans residing in GPD housing throughout the Albany VA Medical Center catchment area as described in the GPD Program rules, regulations, and directives. Services provided to Veterans include GPD Program screenings, psychosocial assessment, individualized treatment and discharge planning, coordination of VA health, mental health, and substance abuse treatment, VA and non-VA benefit determination and referral to community support/service agencies as needed by the Veteran. The incumbent utilizes various treatment modalities of individual and group work, casework, community organization, and community outreach activities to alleviate or remove problems that interfere with GPD Program participants' ability to achieve independence. Coordinates and participates in annual program site inspections utilizing the GPD Program rules, regulations, and directives as guidance and forwards completed inspection packages to the appropriate offices. When necessary, the incumbent notes inspection deficiencies and establishes methods to monitor corrective actions. This process may include development of timelines for consequences as a result of inaction or insufficient action related to deficiencies. Coordinates care including serving as an advocate on behalf of the Veterans to ensure comprehensive service delivery and linking and referring Veterans to the Albany VA Medical Center, VA Regional Offices, and/or community agencies. Performs other related duties as assigned. Work Schedule: Monday - Friday 8AM- 4:30PM Compressed/Flexible: Available Telework: Available Virtual: This is not a virtual position. Functional Statement #: 21M10-O Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized Financial Disclosure Report: Not required"]
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.