We are seeking a Registration Administrator. This position is responsible for upholding the University policies and procedures regarding student privacy and confidentiality in compliance with FERPA laws, and managing all registration related areas for Advanced Academic Programs.
Specific Duties & Responsibilities
Supervise Registration team, consisting of three records and registrations specialist staff members.
Conduct annual reviews.
Provide ongoing feedback and constructive criticism.
Prioritize and direct work efforts, providing guidance and direction.
Engage in conflict resolution.
Motivate for higher collaboration and performance.
Conduct interviews and make recommendations for hire.
Serve as initial arbiter of exceptions to academic policy, along with Executive Director of Enrollment Services and Student Success.
Make strategic decisions for all registration related systems and processes.
Procedure & Records Management
Provide best practice recommendations and leadership in the utilization of technology in AAP's registration processes.
Learn about and inform AAP administrators and faculty about the legal and regulatory considerations that affect the registration process.
Build the AAP academic calendar and ensure the schedule of classes is posted online.
Meet with investigators from the federal government to provide enrollment verifications as needed.
Uphold University policies and procedures, especially with regard to student privacy and confidentiality in compliance with FERPA laws.
Serve as functional lead for the ISIS SSS system and training the registration team.
Serve as contact for all ISIS reporting regarding student enrollments.
Lead the development and implementation of degree audits.
Prepare periodic registration and other reports for program directors and senior staff as needed.
Maintain current and historical registration records.
Oversee faculty grade entry; communicate to program directors and faculty.
Oversee the processing of probationary and dismissal letters to students.
Work closely with the Executive Director and AAP Programmer to analyze trends and make recommendations Program Directors.
Uphold the integrity of the degree clearance process.
Responsible for the Presidents' letters pertaining to graduation.
Execute commencement activities with the Director of Student & Faculty Services.
One year related experience.
Additional education may substitute for experience to the extent permitted by the JHU equivalency formula.
Previous supervisory experience.
Additional education beyond BA/BS may substitute for experience to the extent permitted by the JHU equivalency formula.
Five to Seven years of registration or enrollment management experience.
Classified Title: Registration Administrator Role/Level/Range: ACRP/03/MC Starting Salary Range: Commensurate with experience Employee group: Full Time Schedule: 37.5 Exempt Status: Exempt Location: Hybrid/District of Columbia Department name: AAP Registration Personnel area: School of Arts & Sciences
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.
The successful candidate(s) for this position will be subject to a pre-employment background check.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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