Career Center

The Development Coordinator is a go-to resource for the Department of Neurology's development team. This position is responsible for assisting the Department of Neurology at the Fund for Johns Hopkins Medicine, with responsibilities for gift processing and acknowledgment, fund management, data reporting, relationship management, and administrative support. This position will report to the Administrative Supervisor for Neurology Development.

The Johns Hopkins Department of Neurology processes 3,500-4,000 gifts annually. All charitable gifts and the creation of new accounts (current use and endowment) for the Department of Neurology flow through the Development Office. The number of donors, the fast pace of the office, and the complexity of many gifts require a high level of independent thinking, attention to detail, flexibility, advanced computer skills, and excellent interpersonal and written communication. In addition to the importance of gift processing, the Development Coordinator will aid in the creation of a number of new accounts, which are often needed along the timeline of gift processing. Acknowledgments (both the drafting and editing of) will be an important aspect of the role, as the Development Coordinator will need to send such acknowledgments to both JH leadership and NEUR gift officers for approval/signature. Data reporting is also an important aspect of the role – the Development Coordinator will help maintain the integrity of data, as well as update/create new reporting systems.

Primary Duties and Responsibilities

Gift Processing

• Receive gifts via mail, FedEx, Interoffice, emails/online, phone calls, and fax. Understand the specific issues associated with receiving gifts from each source, and how to handle and process these gifts utilizing the appropriate software.
• Process charitable gifts to the Department of Neurology's 14 divisions, deposit funds to appropriate accounts, and work with divisional finance teams to create new accounts and endowments, as needed. This position requires interaction with faculty, the Johns Hopkins University Treasurer's Office, Development Business Services, the Office of Research and Sponsored Projects, departmental and division administration and appropriate offices within the Fund for Johns Hopkins Medicine.
• Learn and apply approved gift processing procedures; use document management system (Paywire) to process all gifts; upload gifts into Contribution Processing Automation (CPA), which enters them into Development Database (ALADIN).
• When needed/appropriate, aid in the creation of new accounts, including endowments.
• Serve as the primary point of contact with the Office of Research and Sponsored Projects to ensure the appropriate processing and recording of philanthropic grants.
• Working closely with gift officers, create proposals in Aladin and link gifts, ensuring donors' records are accurate and complete.

Reporting, and Data Integrity and Analytics

• Develop and maintain strong relationships with collaborating offices (i.e. Office of Medical Annual Giving, faculty offices, administration) to resolve gift related issues.
• Report on gift activity to the Development team weekly; program, maintain and distribute monthly gift reports to faculty members; draft monthly President's Report.
• Communicate with Neurology finance teams and distribute monthly reports of gifts to their accounts for SAP reconciliation.
• Maintain an expert knowledge of Aladin constituent record protocols.
• Continue to update constituent & prospect data in Aladin through refresh/clean-up projects. Develop plans for such Aladin clean-up work.
• This position will be one of those responsible for handling the best practices/data reporting as related to the eventual new JH CRM.
• Design and produce reports (financial and/or development) as required, utilizing Excel, Word and Aladin.
• Download data regarding pledge reminders, review for accuracy and draft corresponding documentation.
• Attain and maintain fluency in third-party fundraising CRMs used by the Department of Neurology.

Philanthropic Acknowledgements & Faculty Notifications

• Prepare, draft and personalize acknowledgment letters for JH leadership, when appropriate.
• Prepare, draft and personalize acknowledgment letters and email templates for NEUR gift officers, on a weekly basis.
• Write timely and personalized acknowledgment letters for the Chairman and gift officers in the Department of Neurology. Refresh and rewrite acknowledgments and templates as needed. Research and track donor giving history as needed. Determine appropriate and specific format for thank you letters.
• Adapt creative acknowledgement process for electronic communications; this includes creating acknowledgement graphics and email templates.
• Correspond with affiliated family members and also manage the tracking, reporting and notification process for memorial and honorary donations.

Main Office/Administrative Duties

• Support development team with answering phones, photocopying, filing, organization, and other basic administrative tasks.
• Aid the Office of the Director of the Department of Neurology in administrative tasks, which include updating and creating posts for the Department's Intranet page.
  
• Help with the administrative duties of other FJHM departments (including gift processing, acknowledgments, reporting, etc.) when requested.
  

• High School Diploma or graduation equivalent.
• Three years related administrative experience.
• Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.

• Bachelor's degree.
• Ability to work independently, manage multiple projects simultaneously, determine priorities, and maintain a high degree of professionalism and confidentiality.
• Possess excellent interpersonal skills and enjoy teamwork.
• Demonstrate strong organizational skills.
• Excellent writing, editorial and verbal communication skills.
• Able to work in a dynamic, fast-paced environment.

Classified Title: Development Coordinator 
Working Title: Development Coordinator   
Role/Level/Range: ATO 40/E/02/OE  
Starting Salary Range: Minimum: $17.95 - Midpoint: $25.30 - Maximum: $32.60 
Employee group: Full Time 
Schedule: Monday-Friday 8:30 am - 5:00 pm 
Exempt Status: Non-Exempt 
Location: School of Medicine - East Baltimore Campus 
Department name: 10003230-SOM Admin FJHM Neurology and Brain Scien 
Personnel area: School of Medicine 

Total Rewards
The referenced salary range is based on Johns Hopkins University's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/

Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
Learn more:
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Accommodation Information

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit accessibility.jhu.edu.

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Note: Job Postings are updated daily and remain online until filled.

About Johns Hopkins University

Johns Hopkins University remains committed to its founding principle, that education for all students should be grounded in exploration and discovery. Hopkins students are challenged not just to learn but also to advance learning itself. Critical thinking, problem solving, creativity, and entrepreneurship are all encouraged and nourished in this unique educational environment. After more than 130 years, Johns Hopkins remains a world leader in both teaching and research. Faculty members and their research colleagues at the university's Applied Physics Laboratory have each year since 1979 won Johns Hopkins more federal research and development funding than any other university. The university has nine academic divisions and campuses throughout the Baltimore-Washington area. The Krieger School of Arts and Sciences, the Whiting School of Engineering, the School of Education and the Carey Business School are based at the Homewood campus in northern Baltimore. The schools of Medicine, Public Health, and Nursing share a campus in east Baltimore with The Johns Hopkins Hospital. The Peabody Institute, a leading professional school of music, is located on Mount Vernon Place in downtown Bal...timore. The Paul H. Nitze School of Advanced International Studies is located in Washington's Dupont Circle area.

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