We are seeking an Engineering Innovation Operations Manager. The Engineering Innovation Operations Manager will report to the Assistant Dean of Pre-Collegiate Programs in the Whiting School of Engineering's Office of Graduate Education and Lifelong Learning (GELL). The Operations Manager will assist with the implementation and growth of Engineering Innovation online college-level programs (currently Explore Engineering Innovation and Biomedical Engineering Innovation).
Specific Duties & Responsibilities
Recruiting and hiring instructional staff.
Providing logistical support for the programs.
Coordinate the procurement, testing, and distributing of individual and site student lab kits.
Developing and administering evaluations of courses and programs.
Preparing and monitoring project budgets.
Recruiting students - with assistance from WSE marketing staff.
Updating the online application in SLATE.
Monitoring student enrollment progress to ensure that all students complete the appropriate enrollment forms.
The Operations Manager will also assist with the implementation and growth of the traditional, in-person Engineering Innovation Summer Program. These duties include the below.
Serving as a site manager for a number of the EI locations.
Acting as a liaison for the residential contractor, Summer Discovery.
Assisting the new WSE admissions office with recruiting for EI.
Reviewing applications and making admission and financial assistance decisions.
Monitoring student enrollment progress to ensure that all students complete the appropriate enrollment forms.
Working with the JHU Office of the Provost to review state authorization requirements and submit appropriate materials to state licensing boards.
Ensuring that Memorandums of Understanding with partner sites are authorized on a timely basis.
Taking the lead on complex, cross-departmental or inter-institutional projects to streamline the EI processes as needed.
Online Engineering Innovation Program Operations 35%
Run the online programs including Biomedical Engineering Innovation (BMEI) and Explore Engineering Innovation in collaboration with EI leadership
Significantly grow enrollment in these programs to 2,500/yr over next 4 years.
Hire and set clear expectations for new instructional staff.
Keep the EI webpage up to date.
Intentionally recruit qualified women and underrepresented minorities.
Address any concerns students or parents raise with the course.
Keep accurate recruitment, application and enrollment tracking spreadsheets.
Develop plan for obtaining and distributing program enrollment documents.
Work with External Evaluator to develop an evaluation plan for online programs.
Ensure that students in the course receive their lab supplies before they are needed for the course.
Provide input to program budget and track expenses.
As the scope of the online programs grow, we anticipate that the time dedicated to this work will increase vs time supporting EI summer program. Other duties as assigned.
Engineering Innovation Summer Program Support 40%
In collaboration with the Director and Assistant Director of the traditional Engineering Innovation Summer Program for High School students (EI) – likely to be as much as 60% of time spent from April to July.
Recruit, admit, and enroll EI students.
Process the enrollment forms for EI.
Serve as a site manager for one or more of the EI sites.
Provide support to events that occur on the Homewood Campus during EI.
Career Connections, special Lectures.
Residential Check-In Day, spaghetti Bridge Ceremony Day Logistics.
Serve as the primary point of contact for our External Evaluation Team in preparing the evaluation tools and metrics, in implementing the evaluation protocols, and delivering comments for evaluation revisions.
Work with EI partner sites to have MOUs negotiated and signed by December 15th of each year.
Work with the Office of the Provost to secure authorization for EI to operate in additional states.
Technical Assistance for Online and Traditional Engineering Innovation Programs 15%
Manage the online programs' Blackboard sites and assist with the management of the EI program Blackboard sites.
Provide Social Media recruiting, marketing and communications support for both the online and summer EI programs.
Ensure fidelity of use of the outreach database.
Analyze evaluator's reports and make modifications as needed.
Collect data to be able to analyze different outcomes, if any, of women and underrepresented minorities.
Make recommendations annually of improvements to SLATE system for application and enrollment process.
Test and provide timely feedback on SLATE system changes.
Hire, train and supervise online instructional staff.
Assist in hiring, training, and supervising student workers in the EI Office.
Assist in hiring, training, and supervising summer EI instructional staff.
Prepare and maintain weekly records of student recruiting, application and enrollment data and compare from year to year.
Provide data to Director and Assistant Dean as requested.
Compile and analyze evaluation results for online programs after each session.
Special Knowledge, Skills & Abilities
Project management experience.
Time management skills, attention to detail and follow through.
Budget preparation experience
Social Media/Communications skills.
Knowledge of STEM education, professions and benefits thereof.
Strong communication (written and oral), organizational, customer service and interpersonal skills.
Proficient with the Microsoft Office Suite, particularly Outlook, Word, Excel, and PowerPoint.
Experience with MS Teams, preferred.
Experience with Word Press, preferred.
Experience with Canvas or similar course management tool, preferred.
Experience with Slate or other online application system, preferred.
Ability to work with individuals from a variety of backgrounds.
Fair, Confident, Enthusiastic, Personable.
Three years progressively responsible experience in program administration in an academic environment.
Additional education may substitute for required experience and additional experience may substitute for required education to the extent permitted by the JHU equivalency formula.
Classified Title: Academic Program Administrator Working Title: Engineering Innovation Operations Manager Role/Level/Range: ACRP/03/MC Starting Salary Range: $46,560 - $64,100 - $81,650 /Annually (Commensurate with experience) Employee group: Full Time Schedule: Mon.-Fri. / 8:30AM-5:00PM Exempt Status: Exempt Location: Hybrid/Homewood Campus Department name: Lifelong Learning Center Personnel area: Whiting School of Engineering
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.
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Johns Hopkins University remains committed to its founding principle, that education for all students should be grounded in exploration and discovery. Hopkins students are challenged not just to learn but also to advance learning itself. Critical thinking, problem solving, creativity, and entrepreneurship are all encouraged and nourished in this unique educational environment. After more than 130 years, Johns Hopkins remains a world leader in both teaching and research. Faculty members and their research colleagues at the university's Applied Physics Laboratory have each year since 1979 won Johns Hopkins more federal research and development funding than any other university. The university has nine academic divisions and campuses throughout the Baltimore-Washington area. The Krieger School of Arts and Sciences, the Whiting School of Engineering, the School of Education and the Carey Business School are based at the Homewood campus in northern Baltimore. The schools of Medicine, Public Health, and Nursing share a campus in east Baltimore with The Johns Hopkins Hospital. The Peabody Institute, a leading professional school of music, is located on Mount Vernon Place in downtown Bal...timore. The Paul H. Nitze School of Advanced International Studies is located in Washington's Dupont Circle area.