The Baltimore City Health Department's (BCHD) mobile clinical services program Healthcare on The Spot (The Spot) prioritizes delivering specialized health care services to people who use drugs (PWUD) in Baltimore City. We are seeking a Case Manager who will be an integral part of a multidisciplinary team, working with other clinicians, non-clinical case managers, and community health workers to engage and manage clients living with HIV, hepatitis C (HCV), Opioid Use Disorder, mental health disorders, and acute, or chronic wounds. This position will spend most of their time in/on the mobile clinical services van, which parks at select sites in communities with high rates of opioid-related overdose, five days per week, as well as engaging with patients telephonically via our buprenorphine phone outreach program. This position requires someone who is self-motivated, highly organized, willing to work in mobile and community settings, flexible in learning new service delivery models and thrives in team environments.
Specific Duties & Responsibilities
Provide program information to prospective patients regarding the BCHD HIV, hepatitis C (HCV), buprenorphine, mental health care, and wound treatment programs at the BCHD mobile clinic.
Administer initial comprehensive psychosocial intake for new patients and document in clinic EMR in a timely manner. This will include administering screenings for mental health disorders.
Navigate patients through clinic enrollment process for HIV, HCV, buprenorphine and mental health programs. This will include face-to-face visits and phone sessions, as needed.
Develop and maintain a resource guide and referral list of primary care providers, behavioral health and addiction specialists in Baltimore City.
Enroll clients in coordinated access and provide housing navigation support to interested clients.
Navigate patients through establishing care with primary care physicians (PCPs), behavioral health specialists or addiction services as needed.
Advocates and coordinates for clients with insurance companies, outpatient pharmacies and suppliers to ensure client needs are met. This includes in person, or virtual accompaniment, at appointments.
Follows up with patients regarding their plan of care, or recent transition to a new care provider.
Assists medical directors with program evaluation and quality improvement initiatives.
Direct weekly group sessions for patients enrolled in buprenorphine program.
Serve as driver for the mobile clinic (only standard driver's license required) and maintain general maintenance for the van.
Alternate sitting and standing through the workday.
Ability to operate a motor vehicle consistent with the requirements of the state of Maryland.
Bachelor's Degree in social work, psychology or related field.
One year of related human service experience, preferably in case management.
Valid MD driver's license required.
Active Maryland state social worker license (LBSW, LMSW, or LCSW).
Proficiency in spoken and written Spanish is preferred.
Experience working with people who use drugs or dealing with addiction is preferred.
Community, case management, and/or outreach experience preferred.
Classified Title: Case Manager Role/Level/Range: ACRP/03/MB Starting Salary Range: $40,100-$55,140-$70,180 Annually (Commensurate with experience) Employee group: Full Time Schedule: Monday-Friday, 8:30am-5:00pm Exempt Status: Exempt Location: Hybrid/School of Medicine Campus Department name: SOM DOM ID BCHD Personnel area: School of Medicine
Total Rewards The referenced salary range is based on Johns Hopkins University's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
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