The Chief Clinician Well-Being Officer (CWO) serves at the VA Palo Alto Health Care System, Palo Alto, CA and reports directly to the Chief of Staff. The CWO is responsible for creating and maintaining a facility-wide culture of well-being and increased resiliency through incorporation of specific Whole Health practices and collaboration with key program offices, executive leadership, middle management, and employees to support self-care and practice redesign efforts. To qualify for this position, you must meet the basic requirements as well as any additional requirements (if applicable) listed in the job announcement. Applicants pending the completion of training or license requirements may be referred and tentatively selected but may not be hired until all requirements are met. Currently employed physician(s) in VA who met the requirements for appointment under the previous qualification standard at the time of their initial appointment are deemed to have met the basic requirements of the occupation. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Degree of doctor of medicine or an equivalent degree resulting from a course of education in medicine or osteopathic medicine. The degree must have been obtained from one of the schools approved by the Department of Veterans Affairs for the year in which the course of study was completed. Current, full and unrestricted license to practice medicine or surgery in a State, Territory, or Commonwealth of the United States, or in the District of Columbia. Proficiency in spoken and written English. Residency Training: Physicians must have completed residency training, approved by the Secretary of Veterans Affairs in an accredited core specialty training program leading to eligibility for board certification. (NOTE: VA physicians involved in academic training programs may be required to be board certified for faculty status.) Approved residencies are: Those approved by the Accreditation Council for Graduate Medical Education (ACGME), OR Those approved by the American Osteopathic Association (AOA), OR Other residencies (non-US residency training programs followed by a minimum of five years of verified practice in the United States), which the local Medical Staff Executive Committee deems to have provided the applicant with appropriate professional training and believes has exposed the physician to an appropriate range of patient care experiences. Residents currently enrolled in ACGME/AOA accredited residency training programs and who would otherwise meet the basic requirements for appointment are eligible to be appointed as "Physician Resident Providers" (PRPs). PRPs must be fully licensed physicians (i.e., not a training license) and may only be appointed on an intermittent or fee-basis. PRPs are not considered independent practitioners and will not be privileged; rather, they are to have a "scope of practice" that allows them to perform certain restricted duties under supervision. Additionally, surgery residents in gap years may also be appointed as PRPs. Preferred Experience: Experience with the Stanford Model of Professional Fulfillment, an organizational change framework. Skill and creativity in organization, management, leadership and interpersonal relations to deal with staff, Services, and Leadership from a wide variety, are preferred. A broad-based knowledge of healthcare policies and procedures (VA preferred) and Joint Commission standards, and an ongoing awareness of health care issues and trends are essential. Reference: VA Regulations, specifically VA Handbook 5005, Part II, Appendix G-2 Physician Qualification Standard. This can be found in the local Human Resources Office. Physical Requirements: The work is primarily sedentary, however, the candidate must be able to sit at a desk working at a computer, engage in light to moderate physical activity including sitting, walking, bending, and carrying supplies. ["VA offers a comprehensive total rewards package. VHA Physician Total Rewards. Pay: Competitive salary, annual performance bonus, regular salary increases Paid Time Off: 50-55 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year and possible 5 day paid absence for CME) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory CME: Possible $1,000 per year reimbursement (must be full-time with board certification) Malpractice: Free liability protection with tail coverage provided Contract: No Physician Employment Contract and no significant restriction on moonlighting Work Schedule: Monday to Friday, 8:00 a.m. to 4:30 p.m. The Chief, Clinician Well-Being Officer (CWO) is responsible for addressing the unique needs of healthcare professionals by improving the efficiency of the practice environment and improving elements of organizational culture such as creating collegiality and community, advancing leadership behaviors among clinical and section leaders, creating peer support and other support resources for those in distress. It is imperative that the CWO be able to work effectively across multiple disciplines and healthcare professions to effect system-level change. Major duties and responsibilities include, but are not limited to: Recommend and establish a strategic vision of how and why the VAPAHCS system will improve the work environment to advance the well-being of all health care professionals. Advise VAPAHCS Executive Leadership Team (ELT) members on a facility-wide strategy to advance well-being; Work collaboratively with all levels of staff within the facility including ELT, Employee Experience/Engagement, Whole Health, System Redesign, Occupational Health, unit supervisors and others in assessing, developing and maintaining staff employee well-being activities. Lead and implement a team of ambassadors from various disciplines in order to be constantly connected to the specific needs of professions from across the organization. Evaluate the culture of VAPAHCS, identifies issues in the workplace that affect morale and makes sure any proposed changes are inclusive to all employees. Implement effective evidence-based, group-level interventions and system-level interventions. Implement systems-level interventions on efficiency of practice, participatory management and empowering health care professionals to develop their voice on culture. Regularly monitor/report outcomes, including measures of engagement, professional fulfillment, return on investment, value on investment, and tracks how they change with the introduction of interventions. May be required to report to ELT or to the relevant Committees and Councils. Coordinate and work with mental health leaders to decrease stigma and improve access to and awareness of peer support and mental health services. Provide direct assessment of professional fulfillment and distress, bench marks the organizational experience relative to other medical centers, and tracks these measures over time. Identify opportunities for improvement that require greater time, attention and support from leaders outside the work unit to make progress and champion improvements with appropriate leadership. Oversee assessment of employee well-being across the organization. Oversee implementation of well-being programming commensurate with the needs of different populations of clinical staff. Work with other system leaders and stakeholders to advise and support work unit and systemwide initiatives centered on fostering employee well-being. Ensure alignment of well-being and clinical staff experience efforts with organization priorities. Oversee review and refinement of relevant strategies, policies and procedures. Lead or champion special projects or suspense(s) relevant to the position and its duties/responsibilities. In addition to administrative duties, the Chief, Well Being maintains a clinical workload in their area of specialty."]
About Veterans Affairs, Veterans Health Administration
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.