We are currently seeking a motivated, energetic, and independent individual to coordinate and operationalize quality improvement and clinical safety efforts across the Division of Infectious Diseases (ID) outpatient practice sites. We are seeking a Quality & Safety Program Coordinator works closely with Nurse Managers, clinic providers, and clinic staff to access quality measure of performance, revise workflows, and implement interventions to improve performance of the practice, while following the requirements and guidelines Maryland Primary Care Program (PCP). This position serves as a resource within a team environment and must be people-oriented and willing to independently approach and engage stakeholders. We seek an individual who is keenly interested in project management, quality improvement, and health systems delivery. The Coordinator performs all activities necessary to resolve administrative problems, provide quality and safety opportunities for staff, and coordinate projects and programs.
Specific Duties & Responsibilities
Works with Infectious Diseases (ID) outpatient leadership and staff to ensure practice sites are fulfilling and complying with Maryland Primary Care Program requirements and reporting obligation.
Manages the Physician Dashboard aimed at improving patient safety related to the implementation of the Maryland Primary Care Program (PCP) within the John G. Bartlett Specialty Practice.
Collaborates with ID faculty to leverage available metrics to inform clinical practice about opportunities to improve quality and patient safety metrics (Patient Acuity/HCC Risk Adjustment, Transitional Care Management, and Primary Care measures).
Develops and executes project plans and timelines to assist with the quality safety and improvement metrics
Runs weekly reports in EPIC and Tableau and analyzes Primary Care Management, annual wellness visits, patient safety metrics, etc.
Applies analytical skills to assist in the maintenance and improvements of the physician dashboard within the Electronic Health Record system.
Establishes strong working relationships within Johns Hopkins and throughout the community in order to work on the Maryland PCP requirements and maintain patient safety metrics.
Provides monthly program and performance updates to clinical staff and hosts monthly meetings on specific topics related to the quality and safety metrics.
Communicates weekly with providers on opportunities to fulfill Maryland PCP requirements as a way to maintain a high quality of care for patients.
High School Diploma or graduation equivalent.
Five years progressively responsible related experience.
Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.
Experience with Epic and Tableau preferred.
Knowledge of data management, spreadsheets, and/or word processing essential.
Aptitude for learning software programs.
Excellent communication, organizational and interpersonal skills.
Ability to confidently approach and engage individuals in a variety of roles.
Classified Title: Program Coordinator Working Title: Quality and Safety Program Coordinator Role/Level/Range: ATO 40/E/03/OF Starting Salary Range: $20.40-$28.00-$35.70 HRLY (Commensurate with experience) Employee group: Full Time Schedule: Monday-Friday, 8:30am-5:00pm Exempt Status: Non-Exempt Location: HYbrid/School of Medicine Campus Department name: SOM DOM Infectious Disease Personnel area: School of Medicine
Total Rewards The referenced salary range is based on Johns Hopkins University's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.
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