Career Center

Accountabilities:

• Assist the Collections Strategist with the management of electronic resources.
• Process serial materials acquired by the Libraries in a timely manner.
• Maintain holdings and ensure digital access to subscribed and purchased content.
• Resolve billing and claiming problems for serial and online resources.
• Communicate with vendors and publishers about existing and new subscriptions.
• Maintain current periodical stacks.
• Coordinate the binding of library materials.
• Provide excellent customer service with fairness, consistency, empathy and patience.
• Consistently enforce library policies applicable to the scope of work.
• Provide thorough explanation of library policies to users within and outside Colgate.
• Adhere to Colgate and departmental/functional administrative policies and practices.
• Produce and maintain statistical data and reports in support of departmental needs.
• Work collaboratively with supervisor, maintaining regular communication.
• Effectively use relevant Libraries data systems/software, in support of ordering and receiving of library serials and online resources.
• Track serial orders, claim materials not received in a timely manner, and process payment for subscribed materials.
• Manage digital access to library resources in electronic format.
• Maintain accurate holdings records in multiple systems.
• Provide direction to student assistants.
• Identifies orders needing review due to cessation or excessive cost increase prior to renewal processing.
• Process materials for binding.
• Apply specialized knowledge and skills.
• Work independently to meet departmental goals.
• As required, learn and apply new skills or knowledge relating to work specific to the department, division and function.
• Attend meetings and professional development opportunities as directed or available.

Professional Experience/Qualifications:

• Ability to track and prioritize work.
• Experience using basic computer functions (especially Microsoft Word, Excel).
• Ability to keep accurate records.
• Demonstrated attention to detail.
• Ability to interact in a collegial manner with a culturally diverse group of faculty, staff, and students.

Preferred Qualifications:

• Experience with an integrated library system
• Knowledge of MARC formats
• Experience working with digital library resources
• Experience working in a library

Education:

Other Information:

Physical Demands:

• Must be able to lift 30-50 pounds, push and pull carts, bend, stoop, and reach
• Responsible for following all procedures to conduct work activities in a safe manner including but not limited to wearing PPE required for specific duties and safe handling of chemicals as outlined by University policies and/or the supervisor. Responsible for immediately reporting any unsafe conditions to the supervisor and/or Environmental Health and Safety.

EEO Statement:

It is the policy of Colgate University not to discriminate against any employee or applicant for employment on the basis of their race, color, creed, religion, age, sex, pregnancy, national origin, marital status, disability, protected Veterans status, sexual orientation, gender identity or expression, genetic information, being or having been victims of domestic violence or stalking, familial status, or any other categories covered by law. Colgate is an Equal Opportunity/Affirmative Action employer. Candidates from historically underrepresented groups, women, persons with disabilities, and protected veterans are encouraged to apply.

About Colgate University

Colgate University is a highly selective residential liberal arts institution distinguished by academic excellence and interdisciplinary inquiry. Located on a beautiful campus in upstate New York, Colgate takes pride in the active engagement of its students and faculty in local, national, and global communities.

Connections working at Colgate University