The School of Medicine, Department of General Pediatrics is seeking a Community Outreach Specialist (COS) who will support a multidisciplinary team within the Center for Health and Opportunities for Latinos (Centro SOL) to address prevention and treatment of depression for Latino immigrants in Baltimore. This position will be instrumental in supporting participant recruitment, qualitative data collection, community engagement, data interpretation and dissemination, and insight into local context. Candidate will interact directly with Spanish speaking participants and facilitate regular conversations following an evidence-based curriculum that include 10 sessions. Ideal candidates are detail oriented and enjoy building strong relationships. This is a full-time position reporting to the Program Manager.
Specific Duties & Responsibilities
Outreach & Monitor & Schedule Appointments
COS main role is to facilitate a curriculum for Latinos to complete in up to 6 months, that include intake, baseline, 10 in-person or virtual telehealth appointments, and follow ups assessments. COS will work with multiple participants in the study.
Schedule and monitor appointments with participants.
Ensure individuals attend the appointment and follow up with patients who miss or cancel appointments.
Assist Case Management Support
Administer a study instrument for intake, sessions and follow up assessments.
Document outcomes of each session.
Refer participants to resources and services to address their needs.
Deliver materials to participants when needed.
Communicate regularly with the study team, particularly with the clinical supervisor.
Report status of participants.
Team Support & Community Outreach
Assist program manager completing notes or memos as needed.
Support program manager and research team as needed.
Participate in community outreach events or activities.
Complete other tasks and activities as required.
Special Knowledge, Skills & Abilities
Familiarity with community resources that meet the social needs of Baltimore's vulnerable population desirable.
Strong attention to detail, communication skills, interpersonal skills and ability to take initiative.
Ability to engage and work closely with a wide range of individuals, including clinical providers, staff, and patients and families.
Work requires excellent organizational skills, flexibility, and the ability to get things done as scheduling can be challenging.
Ability to manage multiple tasks.
Must be compassionate and sensitive to diverse situations, results-oriented, a self-starter and capable of making appropriate decisions.
Ability to work collaboratively with a team.
Must be able to enter data on a computer.
Candidates must successfully pass the required JHM approved designated language assessment prior to job offer.
New employees must complete all required training within 30 days of hire.
High School Diploma or graduation equivalent.
2 years related experience.
Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.
Fluency in Spanish required (written and verbal) for direct communication with patient. Must be able to communicate in English and Spanish.
Some volunteer experience conducting outreach and supporting underserved individuals.
Classified Title: Community Outreach Specialist Role/Level/Range: ACRO40/E/02/CC Starting Salary Range: $15.00-$20.40-$25.50 HRLY (Commensurate with experience) Employee group: Full Time Schedule: M-F: 8:30 - 5pm Exempt Status: Non-Exempt Location: Hybrid/Johns Hopkins Bayview Department name: SOM Ped Bay Bayview Pediatric Unit Personnel area: School of Medicine
Total Rewards The referenced salary range is based on Johns Hopkins University's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.
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