Program Manager, Center for Immersive Learning and Digital Innovation
Johns Hopkins University
Location: Baltimore, Maryland
Internal Number: 108586-en_US
The mission of the Johns Hopkins University School of Nursing (JHUSON) is to improve the health of individuals and communities locally and globally through leadership and excellence in nursing education, research, practice, and service.
We are seeking a Program Manager, Center for Immersive Learning and Digital Innovation for the new position at the JHUSON. In July 2021, the Johns Hopkins School of Nursing (JHSON) established a new Center for Immersive Learning and Digital Innovation (CILDI) to expand the immersive learning/simulation experience, meet its strategic priorities and advance the digital initiative for the Johns Hopkins University. With the use of virtual reality, augmented reality, robotics, and other related training and education technologies, the JHSON seeks to be a global leader in the digital transformation of immersive learning and advancing technology-based nursing practice. With the launching of the Center, we plan to harness the digital revolution in the healthcare to engage students in immersive learning experiences will prepare them to be excellent nurses who work with patients in a holistic and interdisciplinary approach.
The Program Manager reports to the Assistant Dean of Immersive Learning and Digital Innovation and works in close collaboration the Directors of Learning, Practice, and Research and school leadership to operationalize the CILDIs objectives. Core responsibilities will include execution and continuous evaluation and improvement of the planned activities of the CILDI in conjunction with the JHSON, information management and sharing; oversight and coordination of the CILDIs research and educational endeavors; ensuring execution of the strategic plans for the CILDIs day-to-day operations; and communication.
A good fit for this position is an individual who has an entrepreneurial spirit, can think and act both strategically and operationally, embraces continuous improvement, able to flex and pivot given circumstances, demonstrates emotional intelligence, is an excellent communicator, proactively identifies opportunities, guides and advises, demonstrates accountability and positive attitude.
This position will support innovative and collaborative activities that enable the JHSON to:
Foster the development of an internationally recognized immersive learning and digital innovation ecosystem, leveraging technology to enhance the overall mission of the JHSON.
Engage in research to foster health outcomes and promote innovation in practice, education, patient care, and research.
Establish itself as leader in innovative simulation, virtual and augmented reality, and artificial intelligence-enabled solutions to advance nursing and interdisciplinary education and healthcare delivery to promote patient safety and wellness.
The Program Manager will manage the execution of the strategic plan of our center's activities consistent with the mission, values, and strategic goals of the JHSON, the Johns Hopkins University, and the individuals, families, and communities we serve. This dynamic individual will have responsibility for coordinating strategic initiatives and immersive experiences in collaboration with key faculty.
The Program Manager will also collaborate closely with the JHSON leadership to form an integrated school-wide approach to promote operational efficiency and excellence in the CILDIs mission and will be part of an exciting new group of digital and innovative leaders within the JHSON and global nursing community. The incumbent will also collaborate closely with partners across the Johns Hopkins University and key strategic vendors in the digital immersion space.
Specific Duties & Responsibilities
Strategic Leadership & Program Management
Works directly with Assistant Dean of Immersive Learning and Digital Innovation to set up, modify, and implement protocols, policies, and processes that contribute to systematic management and infrastructure of the CILDI that is consistent with its mission.
Execution and continuous evaluation and improvement of the planned activities of the CILDI; and information management and sharing.
Contribute to developing the centers strategic plans and coordinate their execution in support of the centers medium-term and day-to-day operations.
Works with the Assistant Dean of Immersive Learning and Digital Innovation to coordinate program scheduling and management of the CILDIs learning and research activities.
Collaborates with academic affairs to ensure that the CILDI activities are aligned with accreditation and credentialing requirements.
Assists in the development and implementation of policies related to the safe and effective operation of the CILDI.
Proactively monitors the CILDIs engagement success benchmarks and criteria in relation to other leading universities in immersive learning and digital innovation.
Coordinates the CILDIs work and research assistant process, including the call for applications, selection, and supervision.
Assists the Assistant Dean for Immersive Learning and Digital Innovation with identifying and promoting institutional and industry partnerships as an alternative revenue source.
Coordinates educational opportunities internal and external to the JHSON that will be hosted by CILDI.
Academic & Research Responsibilities
Under the supervision of the Assistant Dean for Immersive Learning and Digital Innovation,
Coordinates CILDIs research and educational endeavors (Webinars, Bootcamps, Workshops)
Seeks funding opportunities to support the CILDIs goals.
Ensures activities of the CILDI are strategically aligned with our academic and research mission.
Works with the Assistant Dean for Immersive Learning and Digital Innovation to develop a operational plan and budget and oversees the CILDIs daily budget.
Maintains records of expenditure within university policies
Uses resources in accord with sound fiscal principles.
Supports Assistant Dean for Immersive Learning and Digital Innovation in the preparation of grants to fund CILDI activities.
Fosters partnerships and relationships with key stakeholders and vendors within the state, nationally, and internationally to strengthen the ongoing development of immersive learning technology in the JHSON.
Promotes the external positioning of the JHSON in social media, promotion of activities and scholarly activities.
Manages and updates the CILDIs website to promote its values, mission, schedules, and scholastic opportunities.
Works closely with the CILDI faculty to build and maintain relationships with relevant vendors and leaders in the digital immersive field.
Collaborates with the CILD faculty and JHSON administration to maintain memorandums of understanding and contracts.
Generation of revenue from the CILDI initiatives (internal and external Bootcamps, workshops, training sessions) that significantly contributes to the diversification of the JHSON revenue.
Secures and maintains accreditation of the CILDI in collaboration with the CILDI Operations Manager
Timely and quality execution of plans, processes, policies, and tasks
Special Knowledge, Skills, & Abilities
Knowledge of and experience in technology applications for teaching, learning and training
Knowledge of the healthcare industry
Demonstrated success in successfully translating strategy into operational planning and execution.
Project management process and software applications
Business acumen: strategy, accounting, finance, management, marketing, operations, competitive analysis, business writing
Business process mapping/redesign
Excellent time management, organizational and documentation skills
Excellent quality control
Critical thinking and analytical skills
Excellent customer service skills
Negotiation and persuasion skills
Detail and big-picture thinker
Excellent verbal and written communication skills
Excellent work ethic, heightened sense of accountability and ownership
Think strategically and operationally.
Execute and plan at the same time.
Break down and solve problems through quantitative and qualitative thinking and analysis.
Strategize and operationalize with ease.
Deliver results in a timely and quality manner.
Practice empathy and understanding
Take initiative, establish priorities, and work independently and collaboratively.
Demonstrate flexibility, resilience, focus, discipline and patience in ambiguous environments.
Collaborate and build strong internal and external working relationships at various organizational levels.
Manage successful relationships and deliver through others.
Remain calm patient and positive under pressure.
Identify and solve problems.
Demonstrate and practice proactive attitude.
Initiate, develop, execute and evaluate projects/programs.
Serve as a role model and practice excellent work ethic.
Lead or follow as part of collaborative efforts across the institution.
Identify opportunities for personal, professional, program, office, school, university growth and development and take action.
Bachelor's Degree in business, accounting, finance, systems operations, healthcare administration, or related field.
Three years of managerial experience in operations or project and people management role or related expert.
Master's Degree in business, accounting, finance, systems operations, healthcare administration, or related field.
Experience in healthcare and/or healthcare education highly desired.
Classified Title: Business Program Manager Working Title: Program Manager, Center for Immersive Learning and Digital Innovation Role/Level/Range: ATP/04/PD Starting Salary Range: $61,070-$83,900-$106,710 Annually(Commensurate with experience) Employee group: Full Time Schedule: Monday - Friday 8:30 - 5:00 Exempt Status: Exempt Location: Hybrid/School of Nursing Department name: Simulation/Clinical Labs Personnel area: School of Nursing
Total Rewards The referenced salary range is based on Johns Hopkins University's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.
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