We are seeking an Optician who will conduct consultative sales of prescription and non-prescription eyeglasses, contact lenses, readers, sunglasses and other eyewear accessories, partner with Opticians and Ophthalmic specialists who perform refractions and issue vision prescriptions, and manage daily Optical store operations.
Specific Duties & Responsibilities
Assist customers (patients, visitors and employees) with the selection of frames, lenses and lens treatments in a professional, ethical and confidential manner. Provide outstanding service.
Fit all types of eyewear including progressive and multi-focal lenses.
Order lenses from approved eyeglass lab vendors.
Track and inspect lab work prior to notifying the patient that their order is ready.
Address and resolve patient concerns related to eyewear performance and product warrantees.
Order and return store inventory based on Wilmer Optical expectations.
Monitor latest frame styles and make recommendations for new lines to Wilmer Optical.
Ensure the store is presented appropriately (meticulously clean, all boards are full, appropriate signage is in place, glasses information ready for customers to review).
Meet monthly with the Optician Supervisor.
Attend required training and mandatory meetings.
Build strong business relationships with referring physicians. Keep them informed about available inventory, lab services, vendor options, product warrantees, pricing and consultative selling.
Meet and exceed established sales goals for the store.
Occasionally performs Insertion and removal training for contact lens wearers.
Other Job Functions
Adjust and repair frames.
Prepare and submit all daily sales reports and deposits to Wilmer Finance within a timely fashion.
Process all invoices for payment through Wilmer Finance.
Maintain courier bags.
Provide float coverage as requested to other Wilmer Optical stores.
Perform other duties as assigned.
Minimum Qualifications
High School Diploma or graduation equivalent.
One year of Optical retain experience required. ABO certification is strongly preferred and is required after two years of service.
Classified Title: Optician Working Title: CO Optician Role/Level/Range: ACRO40/E/02/CC Starting Salary Range: $16.32-$20.40-$25.50 HRLY (Commensurate with experience) Employee group: Full Time Schedule: Monday-Friday, 8:30am - 5:00pm Exempt Status: Non-Exempt Location: JH Wilmer Eye at Columbia Department name: Ophthalmology Wilmer Vision Services Personnel area: School of Medicine
Total Rewards The referenced salary range is based on Johns Hopkins University's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
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