Career Center

Training Coordinator, Learning and Development (4163U), Facilities Services - 57862 About Berkeley

At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.

We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.

At UC Berkeley, we believe that learning is a fundamental part of working, and our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. To find out more about how you can grow your career at UC Berkeley, visit grow.berkeley.edu.

Departmental Overview

Facilities Services works to continuously improve the campus in partnership with all members of the University community to ensure that classrooms, laboratories, and offices support teaching, learning and research. Through the efforts of over 400 dedicated staff members and serving over 10M building square feet and 1100 acres, Facilities Services includes the asset management program, custodial services, maintenance operations, engineering and technical services, environmental services, grounds operations, the Cal Zero Waste program.

Application Review Date

The First Review Date for this job is: September 1, 2023

Responsibilities

• Demonstrates good judgment in selecting methods and techniques for delivering training and development programs, including coordinating translation if necessary.
• Consults with instructors to determine methods for delivery of course content and effective use of technology.
• Works in a collaborative manner with a diverse staff community in Custodial, Grounds and Cal Zero Waste to administer, organize and conduct existing employee training programs and develop or coordinate development of new programs specifically for Facilities Services Campus Operations, e.g.: training of new employees, production & service standards, safety & sanitation, annual employee trainings, etc.
• Works closely with other Facilities Services groups in the development and coordination of Campus Operations staff development and engagement programs to ensure clear understanding of job expectations and standards.
• Conducts needs analysis and evaluates effectiveness of Campus Operations professional training programs.
• Works in a collaborative manner with others in a diverse environment and at all levels in the organization to prioritize work assignments, conduct analysis and develop recommendations.
• Monitors training results through employee progress, customer service feedback and through in the moment observation.
• Prepares, completes, and submits documentation for new employees, including new employee packets, account activation forms, etc.
• Gathers and analyzes training resource data, prioritizes work assignments and develops training program recommendations, demonstrating organization and problem-solving skills.
• Develops and maintains Standard Operating Procedures (SOPs) for Campus Operations.
• Develops training materials in various media (e.g. manuals, videos, etc.) to ensure consistent application of standards and procedures.
• Consistently work on developing new forms of communication to improve relations with staff and administration.
• Applies professional training and development skills to resolve and address a wide range of training issues and needs assessments for Custodial, Grounds and Cal Zero Waste.
• Receives general instructions on new training program assignments, projects and initiatives.
• Normally receives little direction on on-going training assignments.
• Collaborates with campus partners as well as the Facilities management team for engagement and programming.
• Exercises judgment within defined procedures and practices to determine appropriate actions.
• Serves as a resource to staff and managers for assistance with UC systems such as CalNet and UCPath.
• Coordinates UC, State, Federal and other mandated training with HR and EHS.
• Oversees the administration of the New Employee Orientation for Campus Operation. Builds relationships with campus partners to provide more resources to staff.
• Maintains training database and keeps records of training attendance (i.e. sign-in sheets).
• Assess viability for coordinating internships and externships for Facilities Management staff.

Required Qualifications

• Thorough knowledge of functional area and understands how work may impact other areas.
• Thorough analytical skills to conduct analysis and develop recommendations, demonstrating organization and problem-solving skills.
• Strong analytical, verbal, written and interpersonal communication skills and strong presentation skills.
• Thorough knowledge of campus policies and procedures.
• Strong understanding of Custodial, Grounds and Refuse & Recycling Collection processes.
• Thorough knowledge of current training programs and trends.
• Strong skills to conduct needs assessment and development of new training courses to meet organizational needs.
• Thorough knowledge and skills with relevant business software systems; i.e., Word, Excel, Access, PowerPoint.
• Strong skills in planning, resourcing and monitoring effective delivery of training.
• Ability work with employees who are not native English speakers.
• Knowledge of and/or ability to learn UC specific programs (CalNet, UCPath).
• Bachelor's degree in related area and / or equivalent experience / training.

Salary & Benefits

For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website.

Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.

The budgeted salary or hourly range that the University reasonably expects to pay for this position is $70,100.00- $93,100.00.

• This is a 100% full-time (40 hours per week), career position that is eligible for full UC benefits.
• This position is exempt and paid monthly.
• This is a hybrid position, eligible for 50% remote capability.

How to Apply

To apply, please submit your resume and cover letter.

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

Equal Employment Opportunity

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant, please see the U.S. Equal Employment Opportunity Commission poster.

For the complete University of California nondiscrimination and affirmative action policy, please see the University of California Discrimination, Harassment, and Affirmative Action in the Workplace policy.



To apply, visit https://careerspub.universityofcalifornia.edu/psp/ucb/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=21&JobOpeningId=57862&PostingSeq=1









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