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CO Patient Service Coordinator
We are seeking a CO Patient Service Coordinator who will offer courteous, confidential assistance to patients in the shared space that includes Neuro-Ophthalmology, Pediatric Ophthalmology, Echography and Visual Physiology. Deliver outstanding customer service experiences to each patient. Maintains accurate information to facilitate the patient encounter. Uses Epic to expedite patient scheduling, check-in and check-out, processes IN-BASKET messages and monitors faculty schedules. Works with others in a team environment.Specific Duties & ResponsibilitiesChecks-in and checks out patients. Monitors e-mail messages from the Wilmer Call Center; responds to or forwards messages appropriately to expedite
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