Harvard University Information Technology (HUIT) is a community of Information Technology professionals committed to delivering service and technological solutions in support of teaching, learning, research and administration. Our mission is to make it easier for faculty, students, and staff to teach, research, learn, and work through the effective use of information technology. We are recruiting an IT workforce that has both breadth in their ability to collaborate and innovate across disciplines ? and depth in specific areas of expertise. HUIT offers opportunities for IT professionals to learn and work in a unique technology landscape and service-focused environment. If you are a technically proficient, nimble, user-focused and accountable IT professional who also connects with the importance of collaborating well in a team environment we are looking for you!
Reporting to the HUIT Campus Systems Associate Director managing the EH&S portfolio, the Senior Business Systems Analyst serves as the primary solutions consultant, supporting the implementation, roll-out and on-going support of a university-wide occupational medicine information system and related solutions. This role is a key contributor on the Campus Systems team that supports, enhances, and delivers services for the Environmental Health and Safety (EH&S) organization at Harvard University.
As a solutions consultant, this role will build strong relationships with the Director of Occupational Health and other key stakeholders. The Senior Business Systems Analyst will become well-versed in occupational medicine services and related systems at Harvard to support and identify opportunities for technology solutions that increase the efficiency and effectiveness of these services and systems.
Principal Duties and Responsibilities
Acts as the central link between business stakeholders and the project and technical teams, ensuring that the product vision aligns with customer needs and business objectives.
Works closely with stakeholders to define and communicate the product vision and roadmap, ensuring alignment of the technology solution with business goals and regulatory and compliance requirements.
Supports the:
requirements gathering and selection of an occupational medicine information system.
configuration, implementation, and roll-out of the occupational medicine information system in support of the University Occupational Health Program.
Maintains list of possible functional improvements to the occupational medicine information system, in support of mapping out the evolution of the platform.
Participates in:
QA activities to test system functionality and validate new products, enhancements, bug fixes, and patches.
team-wide Agile practices to maximize team collaboration and delivery of value to stakeholders: sprint planning, backlog grooming, retrospectives, daily standups and task board utilization.
Serves as an escalation point for Tier III support issues and root cause analysis.
Ensure confidentiality of Occupational Health information within the scope of their work.
And performs other duties as assigned.
Basic Qualifications
Minimum of five years? post-secondary education or relevant work experience
Additional Qualifications and Skills
The following Additional Qualifications are strongly preferred. If you meet some, but not all, you are still encouraged to apply; we value employees with a willingness to learn.
Additional Qualifications:
5+ years' experience in a business systems analysis or similar information technology role.
3+ years? experience implementing large scale technology solutions in a highly decentralized environment.
Experience in product management or product ownership, ideally within the healthcare sector.
Familiarity with product lifecycle management and best practices for driving product success.
Strong leadership and collaboration skills with a proven ability to lead cross-functional teams
Proven:
experience in stakeholder management and the ability to communicate effectively across different levels of the organization.
ability to quickly assimilate new technology and/or applications required.
Demonstrates:
adaptability, flexibility and the ability to get up to speed quickly in a decentralized business environment with complex enterprise applications.
experience with Agile methodologies preferred.
Must:
demonstrate excellent interpersonal, organization, analytical, and written and oral communication skills.
have proven ability to initiate and manage multiple tasks under competing deadlines and shifting priorities.
Able to work independently and within small and large teams.
Advanced desktop application skills including Word, MS Project, Access, PowerPoint, and Visio.
Certificates and Licenses
Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred
Working Conditions
Work is performed in an office setting
Additional Information
Please provide a cover letter with your application.
Please note:
Harvard University requires pre-employment reference and background screening.
We are unable to provide work authorization and/or visa sponsorship.
This position has a 180-day orientation and review period.
The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.
Accessibility: Harvard University IT plays an important role in supporting Harvard's commitment by seeking to create, procure and deploy technologies that are accessible to all, including and especially those who live with disability. Harvard welcomes individuals with disabilities to apply for positions and participate in its programs and activities. If you would like to request accommodations or have questions about the physical access provided, please contact our University Disability Resources Department.
Benefits
We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:
Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.
Work Format
Hybrid (partially on-site, partially remote)
Commitment to Equity, Diversity, Inclusion, and Belonging Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.
EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.