Career Center

Carnegie Mellon University's Housing Services and the Office of Residential Education create a lived experience that supports, engages, and inspires students throughout their university experience. It's the place they call home, the place where they will learn more about themselves, their community, and the world around them. Within a 24/7 community of support, staff and residents build important relationships that inspire exploration, growth, and learning.

Student of Affairs' Facilities is searching for a Facilities Coordinator for Housing Services. This is a dynamic opportunity for someone who thrives in an interesting and challenging work environment. Serving as a member of the Facilities team, this role is also integral to the Housing Services' team with responsibility for the coordination of all aspects of daily service maintenance, preventative maintenance oversight, small renovations, and the upkeep of campus residential space (approximately 4,000 beds in 45 university owned and leased buildings).

Core responsibilities include:

• Daily physical inspections of buildings, serving as the liaison between residential education, in some cases students and service providers, processing work orders, oversight of contractors, student-initiated projects, communication with various housing constituencies, and report preparation.

• Coordinating ongoing maintenance and housekeeping activities in assigned housing buildings and serving as liaison to building occupants including residential education who manage and respond to student issues and concerns.

• Managing workload of small projects, renovations, special projects, and service contracts, with both campus and outside contractor. Working with building staff in planning/developing projects and solving related problems to improve the student experience.

• Acting as a departmental liaison with FMS, environmental health and safety, campus design and facilities development, Res ED, and other university departments; handling coordination of routine and emergency maintenance problems as needed and troubleshooting problems and questions concerning policies and procedures.

• Maintaining daily services, as well as planning for long term facility needs and updates in their assigned area.

• Provide recommendations for facility improvements in their area for discussion at leadership level.

• Develop scopes, solicit bids, and manage projects from start to completion.

• Receives and coordinates after hours service response requests and manages emergency maintenance problems as needed on a scheduled basis when on call.

• Manage operating expense budgets for the buildings in your assigned area as well as for any projects you may be assigned.

• Create, manage, and follow-up on work orders. Ensure customer requests are completed in a timely manner.

• Work closely with custodial staff to ensure routine and project cleaning is happening efficiently and as scheduled.

• Other duties as assigned

You should demonstrate:

• Working knowledge of facilities management principles, as well as building maintenance.

• Ability to manage multiple projects simultaneously in different stages of development.

• Track record of working within budgetary restrictions as there are daily service budgets for each housing facility.

Ability to manage multiple tasks, coordinate multiple administrative processes, and ability to work with a wide variety of customers. Flexibility, excellence, and passion are vital qualities within Housing Services. Inclusion, collaboration and cultural sensitivity are valued competencies at CMU. Therefore, we are in search of a team member who is able to effectively interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.

Normal business hours are Monday through Friday, 8:30 a.m. to 5:00 p.m. Some evening and weekend hours are required, as well as some after-hours service response requests when emergency maintenance problems arise.

Qualifications:

• Bachelor's Degree or equivalent required; degree in project management or other related field preferred; combination of education, training, and experience will be considered.

• 1-3 years of progressive experience in project management is required; experience in an academic setting and/or university housing is preferred.

• A combination of education and relevant experience from which comparable knowledge is demonstrated may be considered.

Requirements:

• Successful background check

Additional Information:

• Sponsorship: Applicants for this position must be currently legally authorized to work for CMU in the United States. CMU will not sponsor or take over the sponsorship of an employment visa for this opportunity. Carnegie Mellon is not a qualifying employer for the STEM OPT benefit: only the 12-month OPT may be used to work at Carnegie Mellon.

Joining the CMU team opens the door to an array of exceptional benefits available to eligible employees.

Those employees who are benefits eligible have the opportunity to experience the full spectrum of advantages from comprehensive medical, prescription, dental, and vision insurance to an enticing retirement savings program offering a generous employer contribution. You can also unlock your potential with tuition benefits and take well-deserved breaks with ample paid time off and observed holidays. Finally, rest easy knowing you are covered by life and accidental death and disability insurance.

Other perks include a free Pittsburgh Regional Transit bus pass, our Family Concierge Team to help navigate childcare needs, fitness center access, and so much more!

For a comprehensive overview of the benefits that may be awaiting you, explore our Benefits page.

At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond just credentials, we consider the role and responsibilities, your invaluable work experience, and the knowledge gained through education and training. We acknowledge and appreciate your unique skills and the diverse perspective you bring. Your journey with us is about more than just a job; it's about finding the perfect fit for your professional growth and personal aspirations.

Are you interested in an exciting opportunity with an exceptional organization?! Apply today!

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