Job ID: Location: Riverside Area Schedule: 8AM - 5PM (based on operational needs) Category: Healthcare Salary: $68,500 - $121,900 Full/Part Time: Full-time(100%) Organization: UCR Health Department: Timothy Collins Application Deadline: December 9, 2025
Position Information: The Clinic Supervisor is responsible for the overall operations in developing and maintaining a well-functioning and compliant clinic. This will include but not limited to; staffing, training, financial/budgetary, billing, ensuring the correct coding when designating patient diagnosis or visit information, policy/protocol/workflow making, patient satisfaction, and provider/employee engagement. Will supervise staff and oversee the functions provided by the front office coordinators, surgery schedulers, medical assistants, and clinic leads. Responsible for EPIC provider schedule builds and updates. Responsible for day-to-day operations, supporting on the floor staff, and is the first escalation point to patient concerns. Works collaboratively with management, administrators, and providers.
The full salary range for the Clinic Supervisor is $68,500 - $121,900 annually. However, the expected pay scale for this position is up to $95,200 annually. We base salary offers on a variety of considerations, such as education, licensure and certifications, experience, and other business and organizational needs.
Applicants must have current work authorization when accepting a UCR staff position. Currently, we are unable to sponsor or take over sponsorship of an employment Visa for staff.
As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.
Requirements: Requirements
Educational Requirements
Bachelor's degree in related area and/or equivalent combination of experience/training.
Required
Medical Assistant Diploma.
Preferred
Conditions
A total of eight (8) years of directly related experience can be substituted for the combination of the bachelor's degree requirement plus the minimum experience requirement of four (4) years.
Required
Experience Requirements
4 - 7 years of related experience.
Required
Must be a current UCR Health employee with a minimum of three years of UCR Health experience.
Required
A minimum of one year lead experience at UCR Health.
Required
Experience in a medical healthcare operation setting.
Required
Previous supervisory/managerial experience.
Preferred
2 years of experience and active participation in budgeting process.
Preferred
Experience using an electronic medical record (EMR) system; EPIC system.
Preferred
Direct experience in a pediatrics or primary care setting.
Skills to supervise support staff in clinic/center administration, and to effectively manage multiple priorities in a fast-paced, dynamic environment.
Knowledge of practice operations, patient-scheduling systems, medical and insurance terminology, applicable information systems, patient service standards, and regulatory requirements.
Basic knowledge of human resources management policies, with the ability to train, monitor, evaluate, and document human resources issues and performance, and to provide input to decision-making on human resources matters.
Detail oriented, with the ability to apply analytical and critical thinking skills to quickly analyze problems, determine appropriate level of intervention, and apply effective solutions.
Solid interpersonal skills for effective information exchange and problem solving with all levels of management and staff, consultants, and outside agencies.
Skills in written and verbal communications, with the ability to convey complex administrative, clinical, and technical information in a clear and concise manner, and to produce a variety of reports and analyses.
Knowledge of business software and specialized applications and data management systems used in clinic/center operations.
Additional Information: Additional Information
In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.
UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.
UC Riverside is proud to be ranked No. 12 among all U.S. universities, according to Money Magazine's 2020 rankings, and among the top 1 percent of universities worldwide, according to the 2019-20 Center for World University rankings.
UC Riverside is the top university in the United States for social mobility. - U.S. News 2020
UCR is a member of the University Innovation Alliance, the leading national coalition of public research universities committed to improving student success for low-income, first-generation, and students of color.
Among top-tier universities, UC Riverside ranks No. 2 in financial aid. - Business Insider 2019
Ranked No. 2 in the world for research, UCR's Department of Entomology maintains one of the largest collections of insect specimens the nation. - Center for World University Rankings
UCR's distinguished faculty boasts 2 Nobel Laureates, and 13 members of the National Academies of Science and Medicine.
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories under state or federal law. It is the policy of the University of California to undertake affirmative action and anti-discrimination efforts, consistent with its obligations as a Federal and State contractor.
General Information AMBUL CARE ADMSTN SUPV 1 004172 21 Timothy Collins Jennifer Foster
Positions Directly Supervised Job CodeTitleFTE
009434
MED AST 3
3
004723
BLANK AST 2
2
008992
MED AST 1 PD
0.4
005327
SCRTY GUARD
1
Generic Scope Provides immediate supervision to a unit or group of operational or technical employees. A portion of time may be spent performing individual tasks related to the unit; however, supervisory activities must constitute a primary part of the job. Supervises unit operations to ensure compliance with departmental or organizational policies, procedures, and defined internal controls. Ensures accountability and stewardship of department resources (operational, financial, and human) in compliance with departmental standards and procedures.
Custom Scope Supervises clinic operations staff involved in routine functions. Oversight of administrative areas such as registration, new patient coordination, scheduling, medical records storage and maintenance, facilities, insurance authorizations, and clinical support staff such as medical assistants.
Department Custom Scope The Clinic Supervisor is responsible for the overall operations in developing and maintaining a well-functioning and compliant clinic. This will include, but not limited to: staffing, training, financial/budgetary, billing, ensuring the correct coding when designating patient diagnosis or visit information, policy/protocol/workflow making, patient satisfaction, and provider/employee engagement. Will supervise staff and oversee the functions provided by the front office coordinators, surgery schedulers, medical assistants, and clinic leads. Responsible for EPIC provider schedule builds and updates. Responsible for day to day operations, supporting on the floor staff, and is the first escalation point to patient concerns. Works collaboratively with management, administrators, and providers.
Key Responsibilities: Key Responsibilities DescriptionPercent Time
Schedules staff in the coordination of daily operations and activities of clinic operations. Implements changes or new procedures to improve operational efficiencies. Ensures work is completed in a timely manner and in compliance with internal standards and external regulations. Proposes changes or new procedures to improve operational efficiencies.
25%
Evaluates subordinate staff and participates in decision-making on hiring, salary actions, disciplinary actions, performance ratings, and other human resources matters.
10%
Implements and may develop procedures for patient reception, telephone processing, scheduling, electronic medical record workflows, and practice traffic flow in order to ensure consistently prompt, effective service to patients and visitors.
https://jobsportal.ucr.edu/jobs/36797176
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