Cornell University is seeking an experienced Medical Leaves Case Management Consultant to coordinate the case management needs of employeesutilizingvarious disability and leave programs within the endowed and contract colleges. This role oversees a broad portfolio of programs, including self-insured and State Insurance Fund workers? compensation plans, short- and long-term disability programs, FMLA, and related wellness and occupational health initiatives. The position requires thoughtful, proactive case management within Cornell?s uniquely complex academic and employment environment, while providing guidance to HR staff, managers, and employees on university policies, state and federal regulations, and sensitive medical/employment situations.
Key Responsibilities:
Manage and coordinate case management for employees using disability and leave programs (short-term medical leave, workers' compensation, long-term disability, FMLA, etc.).
Provideexpert guidance to HR staff, managers, and supervisors on university policies, procedures, and state/federal regulations regarding leave programs.
Assistfaculty, staff, and supervisors in navigating complex medical/employment situations and offer tailored counseling and recommendations.
Collaborate with third-party vendors and treatment providers to deliver proactive and comprehensive case management support.
Maintain knowledge of associated support programs (occupational health, wellness programs) to aid academic appointees.
This is a full-time (40 hours/week), endowed position that is based in Ithaca, NY. This position follows a hybrid work arrangement, with an expectation of on-campus presence as business needs require; it is not a fully remote role. This hybrid work arrangement is subject to change at any time. Typical work hours are 8:00am to 4:30pm Monday through Friday.
About Medical Leaves Administration
When health issuesimpactthe ability to work, Cornell?s Medical Leaves Administrationis responsible forcoordinating many campus resources that can enhance the health and well-being of all faculty and staff and maximize the quality of working life while minimizing the negative impact of illness and disability. Additionally, the office provides complex case management, addressing challenging situations that require tailored solutions and coordination among multiple stakeholders.
What We Need
We are seeking a team member who is empathetic, collaborative, organized, and detailed oriented. Additionally, you will have:
ABachelor?sdegree and 3 to 5 years relevant experience or equivalent combination
Well-developed counseling skills.
Ability to listen carefully and makean appropriate recommendationto often complex problem and/or policy interpretation.
Exceptional interpersonal relations, customer serviceskillsand professional attitude necessary.
Excellent communication skills with a wide variety of constituents.
Strong writing skills including drafting, editing, and proofing.
Experienced inmaintainingconfidential files.
Demonstrated initiative, anda high levelof professionalism, organizational ability, and confidentiality.
Exercise independent judgment and decision-making in responding to high priority situations and medical leave situations as they arise; and take initiative to research issues and advance projects.
Ability to prioritize and managenumerouscases at one time.
Flexible and adaptable with ability to work well with shifting priorities and within a team environment.
Strong understanding of higher education as a workplace.
Skills in using Microsoft Word, Excel, and PowerPoint.
Knowledge of federal and state employment and disability/medical leave laws.
A cover letter and resume arerequiredfor consideration for this position.
Rewards and Benefits
This position is eligible for a hybrid work arrangement. The university reserves the right tomodify, suspend,revokeorterminatethe hybrid work arrangement at any time.
This position is based in Ithaca, New York.
Cornell receives national recognition as an award-winning workplace for our health, wellbeing, sustainability, and diversity initiatives.
Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retailbrands. We invite you to follow this link to get more information about our benefits:Understand Your Benefits | Working at Cornell.
Our leave provisions include health and personal leave, three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day,Thanksgivingand the day after, and an end of the year winter break from December 25-January 1. To offer greater flexibility forobservingfaiths and traditions we also offer twoadditionalfloating holidays. Learn more about our generous leave provisions:Holiday and Accrued Time Off | Working at Cornell
Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program. Learn more about our extensive educational benefits:Education Benefits | Working at Cornell
Visa Sponsorship is not available for this position.
University Job Title:
Benefits Specialist III
Job Family:
Human Resources
Level:
F
Pay Rate Type:
Salary
Pay Range:
$75,528.00 - $87,776.00
Remote Option Availability:
Hybrid
Company:
Endowed
Contact Name:
Jamie Doss
Contact Email:
jjd293@cornell.edu
Job Titles and Pay Ranges:
Non-Union Positions
Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:
Prior relevant work or industry experience
Education level to the extent education is relevant to the position
Unique applicable skills
Academic Discipline
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Union Positions
The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell?s union wages, see Union Pay Rates.
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In 1865, Ezra Cornell founded an institution "where any person can find instruction in any study." From the beginning, all students were welcome, regardless of race, gender, ideology, or socioeconomic status. Today, we invite you to join our talented and diverse students and accessible faculty who, together, form a living and learning community unmatched in its breadth of opportunities.Cornell University's college, schools, and other academic units offer more than 4,000 courses, 70 undergraduate majors, 93 graduate fields of study, undergraduate and advanced degrees, and continuing education and outreach programs.
